52 talking about this. all other warranties, including of merchantability and fitness for purpose, are disclaimed and excluded. The following schedule will be applied to calculate compensation for each MW Vinyl-Clad Window determined to have Level 1 Damage where a Claim Form is postmarked or otherwise received by the Claims Administrator outside the window’s applicable Warranty Period. Active 3 years, 2 months ago. Class members who file timely and valid claims will be paid for each MW Vinyl-Clad Window covered by the Settlement that has “Qualifying Damage.” Ply Gem Windows sells windows for all geographic locations, architectural situations, and aesthetic variations. I'm leaning toward the Ply Gem windows for two reasons: I only found good things said about them and they seem affordable with a good warranty. Level 1 Relief (Out of Warranty). Ply Gem replacement windows or new construction Windows? The more expensive the window, the better and longer the warranty. The windows have a life time warranty. i had a ply gem sliding patio door installed 3 years ago, customer service real poor ;;;, service person has replaced all weather stripping, but the non sliding door frosts up on the bottom rail about 3 inches up when cold, windows dont frost, need to remove non slider part and insulate under door between door and frame, called custermer service many times, no respondse, i … x 14 in in. I ordered over 20 windows from this company back in 11/2014 and more windows in 05/2015. I am trying to replace glass in Ply gem sash window. I bought the home from the builder. course of dealings, custom and usage, statements, labels, advertising and product representations of To see each product's color options, see the Milgard site. Ply Gem Industries, Inc. is engaged as a supplier of vinyl siding, stone veneer, casement windows and other building materials. Contact the PLY GEM Warranty Claims Department at (800) 635-6253 promptly following the discovery of any covered defect. mrbb008, a wise decision, I must say. Caveat Emptor. Detailed warranty information for each series and window can be found on the Ply Gem website. Get Status Updates Get automatic status updates on a single order or all of your orders. Ply Gem's west warranty doesn't help the buyer as much as it protects the seller. Ply Gem 11 in. Ply Gem also offers a limited warranty on its products, but the warranty varies significantly depending on the brand and type that you choose. In general, the warranty is pretty weak. Ply Gem Windows Order Tracking allows you to track your orders in near real-time. As with all warranties, the exact details of Ply Gem’s Limited Lifetime Warranty varies from product to product, and some … Ply Gem Windows were designed to fit your needs. I am the original owner. My local glass installer is very frustrated with dealing with them also, so now I have to go through a 3rd party, the builder, which will cost me more. Ply Gem is the absolute WORST window manufacture in the world! Ply Gem offers a slightly different warranty on each of their windows so read the warranty that applies to the series you are considering prior to your purchase. Typically, once a window meets the needs of the manufacturer, it must also be subjected to third-party. Ply Gem believes in the quality and value of its replacement window products and backs each unit with a hassle-free limited lifetime warranty. window comments. Here is a link that might be useful: Ply Gem West Warranty View Current Orders Get a snapshot of all current orders and their status. At Ply Gem, we make the products that create beautiful homes. They provide you with all the features you’ve come to expect from Ply Gem Windows — energy efficiency, durability and low maintenance. I understand I may also call your service center at (844) 247-6226 to be put in contact with a local window dealer. HomeSealed - in most cases I would tend to agree with you, but in this case it was a warranty issue and the Ply Gem rep had to get involved. However, some of the windows have been marketed under the name Ply Gem Windows. Every window is a reliable combination of performance and value. The replacement line is available to the consumer only as a vinyl window , available in the Premium, Pro and Builder Series. Each Ply Gem product that the company carries has it's own warranty terms and limitations. Ply Gem’s Windows Series Freedom 600 and Freedom 800 are allegedly not certified. 4 years ago, one of my windows failed, so I contacted Ply Gem, as the window has a lifetime warantee. Doing so appropriately and just in the nick of time might keep your house workplace or environment from a huge quantity of loss carried by poor weather conditions or unfriendly area issues! The quote I got from Home Depot on the Simontons was about $600 per window installed, which really seems quite expensive (I was hoping to spend no more than $450-475 per window installed). Ply Gem will not replace a product that they sold me that is defective. On the other hand, Ply Gem bases its warranty on the type of window that you purchase and the windows price often relates to the type of warranty. JELD-WEN offers a different warranty for its aluminum and vinyl windows, but the warranty covers the glass, hardware and installation. The seals in the panes are now failing and I have been trying to get them replaced under warranty. Ply Gem Windows are available in 5 window frame material options: Aluminum, Aluminum Clad Wood, Vinyl, Vinyl Clad Wood, and Wood. Btw, don't forget to read their warranty - no matter who they are! This warranty covers the hardware for up to two years, other materials for one year, and the insulated glass for 20 years. they never honored the warranty. The IRC, however, will not utilize the third-party results unless the data is certified by an approved inspection agency. Ply Gem’s windows deliver more than outstanding quality, unmatched energy efficiency and easy maintenance. Lockheed Window Corporation - 334-1 MariTech Windows - 1477-1 Mathews Brothers Company - 335-1 Mercury Excelum, Inc. - 336-1 Phace LLC dba Accent Windows - 1126-1 PIVA Group spa - 1722-1 Ply Gem Window Group (Alenco - GA) - 162-1 Ply Gem Window Group (OH) - 1411-1 Ply Gem Window Group (VA) - 1408-1 Qinhuangdao ABP, Co. LTD. - 1608-1 The majority of the windows have been marketed under the trade name MW Manufacturers; however, some of the windows have been marketed under the trade name Ply Gem Windows. additional disclaimer: this is the sole warranty for ply gem windows’ window and door products. I bought Ply Gem windows for my residence on 11- 15-2010. Ply Gem Windows has an extensive product portfolio to make finding the right window or patio door easy. As a general rule of thumb, vinyl components are backed by a limited lifetime warranty, glass defects by a one-year warranty and insulated glass units by a 20-year warranty. No one with Ply Gem customer service will return my phone calls! Business Details This is a multi-location business. Depending on the window purchased, Ply Gem offers a variety of finish options. Ply gem service is terrible .I have broken window I need replaced and all I get is the runaround .One month later I still have a shattered glass window on the front of my house. The distributor was at the mercy of the rep placing the order - the rep ordered the wrong size (the first time). The class action also alleges that Ply Gem knew or should have known that its vinyl clad windows did not satisfy the testing, certification, labeling and performance requirements of the International Residential Code (“IRC”). Compare to the warranty offered by Sunrise windows. CARY, N.C.--(BUSINESS WIRE)--Ply Gem, a leading North American manufacturer of exterior building products, has entered into an agreement with Andersen Corporation to … I took old glass and measured it: 708 x 793 x 18 mm. x 59 in. PLY GEM will investigate the claim, and if a defect covered by the warranty is confirmed, PLY GEM shall, within a reasonable amount of time, either repair or replace the defective window or door or Rectangular White PVC Weather Filter Gable Louver Vent Model# SQGV14H04H $ 26 76 $ 26 76. Ply Gem told me the windows are under warranty however . They also offer a solid warranty. And should you ever decide to move away, your warranty is completely transferable to the next homeowner. You can select your windows depending on many factors, including energy efficiency, which saves you money and is good for the environment, as well as impact protection, noise reduction, or to prevent too much condensation. Find Ply Gem Window Parts. Ply Gem is the supplier of the windows for my home. Ply Gem: Each window type differs in available colors - the Fiberglass Essence Series has the most options (16), and the Aluminum Series has the least (3). Perfect Lift Window Treatment (9116) FANMATS (9103) Everbilt (8938) M-D Building Products (8935) Noble House (8693) KOHLER (8307) HomeRoots (8111) Drill America (7853) ... Ply Gem 14 in. The distributor and the rep inspected the window and determined it was covered. Viewed 2k times 0. And because our windows and patio doors are manufactured in the U.S.A. by Great Lakes Window, a Ply Gem brand, you can have absolute confidence in our products and our commitment to you and your home. You can purchase Ply Gem Replacement Windows and new construction windows. Locating the right replacement Ply Gem Window hardware parts require a good know-how and understanding of them. Ply Gem offers a lifetime limited warranty on their various series of windows. We paid out of pocket to replace the window. Ply Gem Windows offers both new construction windows and replacement windows that vary based on the state you are in (there is a bit more choice in the mid west and east). No questions asked. By submitting this form, I agree to be contacted by a window dealer in my area to schedule a free consultation, as well as receive product information by email. Polypropylene Plastic 3-Board Closed Board and Batten Shutters Pair in Black Ply gem replacing sash window glass. Sales person pretend to be out when went to talk to him, poor customer services at receptionist desk, company never return calls. : Both. Ply Gem Windows Warranty. ... Class Members will receive between 17.5% and 50% of the window cost depending on the age of the window. Ask Question Asked 3 years, 2 months ago. They agreed that the window was covered by the lifetime warantee and came to my home and replaced it. 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