Parts. Research A Part. Everything arrived as expected and fit perfectly. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. Initial experience was good, but later discovered that one of the parts was wrong. Specials; How to Videos Add to Cart. With the largest multi-vendor parts inventory in the industry, we provide access to 8+ million parts in our database, helping to ensure superior fill rates for all our valued customers. A refund of the original amt takes 3 to 5 business days to credit back. Avoid at all costs! Home; Panasonic Telephone Parts and Accessories. The light bulb was the OEM and fit perfectly. A/V Receiver. How can we help you? I ordered a set of TV stands for a TCL television. (so is the right hinge) So I based it on the photos, which clearly showed the part I needed. Since our home AC was working and our card wasn't charged I just let it go. Customer Service. I paid for overnight shipping. Encompass Parts Distribution Inc is a Maryland Tradename filed on April 3, 2009. They refer you to their “full service, self serve website.” They’re bogus. Cooker. I have recently ordered part# E0203 (Eureka Brushroll) on 09/09/20 and they first changed date from somewhere in October 2020 to 11/03/2020. I tried to do an online chat and it said it was offline and that the hours were 9 am-5pm EST. Save 9.59. was $69.54 . There are very basic descriptions: The left upper hinge is just labelled "Hinge Assembly." I ordered parts for my vacuum cleaner at the end of May. I’m sure I’m going to have trouble getting my refund. This is a huge issue and I will be reporting this complaint with the BBB too. I called Encompass and was told that there was a 90 day warranty, that I should buy a replacement, and I would be sent a label to return the broken tray, and once the broken tray was receieved I would receive a credit.I called twice more about the label. The company's principal address is 1306 Continental Dr, Abingdon, MD 21009. Phone number. Horrible customer service. And they sent a completely different part than the one I ordered. Our proven solutions have benefited leading manufacturers, retailers, service networks and warranty companies. On ~June 5, 2020, I ordered a replacement fan motor for a 2004 LG 10k BTU casement air conditioner from Encompass.com, which they (email) confirmed to ship within ~10 days. I ordered the parts a little over a month ago and never received them. Will never pay for insurance through this company again. Our Team; Clients; Careers and Consulting ; Work With Us; Contact Us; CAREERS & CONSULTING; EXPERTISE; SERVICES; PROJECTS; RESOURCES; NEWS & BLOG; Let's Keep in Touch: *Your Name *Email Address. Chat with a Representative . Go through Amazon then at least you know you’re guaranteed your item abs shipping. Home; About us; Services; Job Vacancies; Newsletters; Contact; Encompass, Anderson's Chambers, Market Street, … UPDATE - After posting a bad review and sending them the same email from July 13th a 2nd time with the same photos they have issued a credit for the broken part. I photographed it and sent it in and spoke to them a 3rd time. Furthermore, your company is out of compliance processing MOTO orders this way. I'm a huge fan. Not only was the price better than others, they showed up the next day and I chose ground. I'm still out $10.00 plus for the wrong part. Customer Support Forms. Specials; How to Videos; YOUR PREMIER SOURCE FOR LG PARTS AND ACCESSORIES. At Encompass, our goal is to simplify the supply chain so you can focus on your core business. Send . Encompass Parts | 37 followers on LinkedIn | Please check out our website for any of your electronic replacement parts and accessory needs. We are an industry leaders because of our over 60 years of experience and carry millions of replacement parts and accessories for almost 200 brands of consumer electronics , appliances , computers , tablets , personal care … and because my card wasn't charged in July I just let it go. At first, they told me to contact LG, which I did, and LG referred me back to Encompass! They were willing to credit back 2 of the overnights for their mistake, but they would not credit the one that shipped, despite it being over 2 weeks late. Such a frustrating conversation! You can call Encompass Insurance at (800) 262-9262 toll free number, write an email, fill out a contact form on their website www.encompassinsurance.com, or write a letter to Encompass Insurance Company, P.O. Want an Encompass Protection Plan? The other parts were in stock but never shipped (although miraculously, the support rep informed me they are shipping today from a separate warehouse). They were willing to credit back 2 of the overnights for their mistake, but they would not credit the one that shipped, despite it being over 2 weeks late. Encompass Parts Distribution, Inc. wholesales and distributes consumer electronic parts. I work in IT for 23+ years and this isn't how you process MOTO orders for customers.11/06 - updated from their reply. I ordered replacement parts for the knob on my Bertazzoni gas stove. I want to thank TrustPilot for giving me a voice that was finally heard. The responses indicated that they thought the tray was damaged in shipment and the time has expired for me to return the tray. TV Stands. The first time I was told that I would receive it shortly. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. I checked my credit card. CD-MP3-AV Player. But it turned out that the handle didn't fit. Horrible customer service. Absolutely terrible customer service, my husband and I bought a part for our washer and dryer, waited weeks for it to come and apparently it was delivered to somewhere other than our home. Powered By Encompass. DO NOT use this company. Lost / Damaged Item. They gave me the tracking number and the package arrived as it expected. Would not cover roof after storm. First part arrived over 2 weeks later, and was still charged for overnight shipping. Encompass Parts To Go When you’re in the field and need fast access to repair parts, use the Encompass App to quickly search for parts, perform model research, check price and availability and place orders. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. Online To reach Encompass, fill out this form and we will get back to you within 1-2 business days. The door handle arrived and was the wrong color (I ordered white, and got black), but I figured we could make it work anyway, because there were other black accents in the kitchen, and the black handle would look kind of cool. ABOUT US. ENCOMPASS LEARNING CENTER. It is now 11/30 abs still no parts. You can also view open orders and invoices, read up on the latest company news and easily contact us by email or phone… Scanner. DVD/BLU-RAY Player. Then the second charge...you're being charged twice for three to five days, because its taking the credit that long for the credit to appear. I ordered one first just in case. I tried canceling my order online but it was not working. PO Box 580 Clarksville, VA 23927 336.617.4556 To contact accounting, email them here. Encompass is the authorized LG Parts Distributor and we only sell genuine LG parts … The Encompass website confirmed that the part number I ordered fits the microwave model that I have but when I received the part it was wrong. Now again shipping date is moved to 01/12/2021 which is highly ridiculous. I am very glad that encompass had that special size OEM light bulb and price was very resonable. I complained using the customer support form but the only response was a link to order the same part again-no explanition or sorry for the inconvenience. By adding a Protection Plan, I acknowledge that I have read and agree to the Plan Terms & Conditions. Absolutely terrible experience we do not recommend Encompass. Resource Optimisation; Dump Floor Characterisation; Database Forensics Project; Contact Us . I engaged support via chat, only to be met with a support rep who clearly would not accept that the website was wrong, nor was any offer made to help me with a credit, returns, etc. Encompass distributes new, reclaimed and compatible parts for nearly 200 top manufacturer brands through distribution facilities strategically located in Georgia and South Florida. I tried contacting them between 12-1pm EST. I ordered a replacement door button for a microwave. 59.95. It is now September 9th, and the current ETA is September 21st. Home; Contact Us. Customer Purchase Orders, Click below for all other customer service assistance, such as part price and availability, placing an order, part identification and more Phone Number. Message. Water Filters Accessories; 3D Glasses Accessories ; Touch Up Paint Accessories; Hose Accessories; Knobs Accessories; Racks Accessories; Guest Order Search . Please see your Encompass policy for details or call an Encompass Insurance Independent Agent for more information. I have not received a credit.I also wrote in twice to customer service on their website. All parts and service related questions/comments should be made through this dedicated parts site, EncompassParts.com. Click the blue Live Chat button in the bottom right of your screen. Cutting Tool. How in the world does customer service suck this bad?Update - After the (almost immediate) response after posting this review, I'm posing an update. All corporate information, including our full suite of supply chain solutions, career opportunities and more can be found at Encompass.com. Encompass.com was never able to get a fix on my part or ensure it was successfully navigated to me. I suggest looking elsewhere for parts that you may need. If it's not listed here we can help you find it. Model Number Description # of Parts; KAEH07: Infrared Hand Mic: 146: KXA406: Wireless Dect Repeater ), I received emails from Encompass telling me to expect my parts. Tried to cancel my order because I do not need the parts anymore. 2 If more than one item for … Then follow up with BBB n social media never to do business with you all because of how you all process txns n put customers in a financial mishap. We are an industry leaders because of our over 60 years of experience and carry millions of replacement parts and accessories for almost 200 brands of consumer electronics , appliances , computers , tablets , personal care … I realize Covid-19 has created worldwide logistical issues, but it was obvious to me that this business seems to have serious supply chain communications issues, (at least one email response, to one of my shipping update inquiries, noted that Encompass.com got its parts shipping info direct from LG). No biggie. I paid for TK refrigerator parts to be sent overnight to me in 11/26. Mobile Phone Accessories; Extra Accessories. Backed by 60+ years of experience, Encompass is a market-leading supplier of finished goods and genuine replacement parts for a diverse range of products from consumer electronics to pool and spa equipment. Protection Plan None 1 Year ($ 4.80) 2 Year ($ 8.39) Add to Cart. … Combo Kit. ETA Request. Phone Number … How can we help you? Encompass Part Number 14795 Description 46W0120 32-60Tv Stand. Search Your Order. I had ordered some parts via lgparts.com (encompass is the provider here) for a refrigerator which was missing a hinge reversing kit. Coffee Maker. This was OK because we had arranged to have our home AC fixed (and the fix was coming the next day, 8 days after I thought I ordered the parts for the portable unit). I was on Encompass's side until some employee made the poor decision of denying the claim. VX8300 LG Mobile Phone With Video Camera And Dual Speakers | Encompass replacement parts & accessories ... Model Number VX8300 Variation AVRZTS Description Mobile Phone With Video Camera And Dual Speakers. Customer Service. Damaged Package Claims, Click below to cancel an order. Get this through your head. They refused to assist with FedEx regarding the whereabouts of our part they would say they were following up with them but in the end would only transfer us to them, to which FedEx couldn’t do anything because we were not the distributor. 12.95. So I ordered three more immediately coz I needed four. Cancellation Request. There's multiple issues here...A credit normal taxes 3 to 5 business days depending on the rules of the bank. Therefore, i’m out almost $46 for min of 3 days. Business Details. Two weeks went by with no response, but then my part shipped. Encompass supplies repair parts and accessories for multi manufacturer brands in Consumer Electronics, Appliance, Computer, Personal Care and many other categories. © 2020 Trustpilot, Inc. All rights reserved. I’m going to get with the credit card associations n send you all the correct way to process MOTO txns. We are an industry leaders because of our over 60 years of experience and carry millions of replacement parts and accessories for almost 200 brands of consumer electronics , appliances , computers , tablets , personal care … If you do buy from them don't use FEDEX. Address all returns to: Encompass National Returns Center 775 Tipton Industrial Drive Suite F … 3D Glasses . 1 The Encompass One Policy is a package policy which can contain one or more segments (auto, homeowners, boat, personal umbrella) and is not available in FL, MA, NC and TX. The Company supplies consumer electronics, HVAC, batteries, AC adapters, and installation supplies. We are an industry leaders because of our over 60 years of experience and carry millions of replacement parts and accessories for almost 200 brands of consumer electronics , appliances , computers , tablets , personal care … The company's filing status is listed as Forfeited and its File Number is T00294379. Describe your request: Have a question? Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. Luckily, we still want the portable AC parts in case of an AC failure. We are an industry leaders because of our over 60 years of experience and carry millions of replacement parts and accessories for almost 200 brands of consumer electronics , appliances , computers , tablets , personal care … I love encompass parts. However, there was zero communication from Encompass stating that the parts were delayed, on back order, etc. The CSR gave me some story the place a hold on the charge. Purchase Order. Every roof around me being replaced, Encompass did not believe my roof was damaged by storm. I replied and asked if the part could be substituted before it shipped. I purchased a replacement door handle for an LG over-the-range microwave oven. They failed to do so, but put me off another ~10 days. All returns require a Return Material Authorization (RMA) number, which can be obtained online at our website: here. General. Thus still no frig. Protection Plan. Powered By Encompass. LG needs to find a new parts … HHRP107A, GENERIC NIMH PHONE BATTERY, Encompass Parts and Accessories, Encompass Misc Parts … Box Dimensions 2" x 2" x 1" Estimated Ship Date Today. I ordered two portable LG air conditioner parts on 7-20-2020. Estimated Weight under 1 lb. … The original ETA was the end of June. Ordered 3 replacement parts for an LG microwave on 8/3/20. If you’re ready to streamline your operations and improve your bottom line, we’re ready to help. Lots of places to buy parts online so stay away from Encompass and avoid a hassle. Home; Contact Us. I will never order anything with them in future. On or slightly after each missed shipping date, I would send another email, ~5 in all, requesting updated info. Return A Part. Copier. Camera. They arrived promptly, but incomplete. They got my money, didn't provide adequate service and now they are costing me TIME. Chat with a Representative. But they denied the request and made me pay for both parts. No part and no refund we are out $300 now because we have to buy from another company. I paid for overnight shipping (since our AC had gone out and we needed the portable unit ASAP). Cancellation Request, Click below to inquire about a part that is not listed on the website. Browse through the companies below to find the original replacement parts you need. ASCs should type Encompass in the Remarks field, along with their Encompass invoice number. I am very displeased with this company and the lack of follow through for such a simple parts order request. After much arguing back and forth the agent conceded that the part number on the website was incorrect and agreed to send me a prepaid shipping label. Box 40047, Roanoke, Virginia, 24022-0047, United States. At that time 2 of the 3 parts were in stock. Person they sent out very inexperienced. Poor customer service. Once, to my amazement, I was actually able to reach someone by phone, the representative was overbearing, rude and obstinate, saying, in effect, after performing a quick internet search .... that since he could find no one else showing it in stock, they should be excused from their non-performance and repeatedly failed ship dates and as to the provided misinformation, that they simply relayed what (LG) told them. Encompass is committed to providing superior service to our valued customers and offers multiple ways to get in touch: Click below to create an RMA. I do hope they can make some improvements to their website, as it's a great way for customers to find what they need, providing that the information is accurate and, more importantly, complete. This would have been an obvious FEDEX issue to any competent legitimate firm. You all don’t understand EFT in IT world n finances. Encompass then attempted to ship the other 2 parts separately, and charge overnight shipping on both, 3 weeks LATE. Click the blue Live Chat button in the bottom right of your screen. As of this writing because of their ineptitude, I've had a TV that was formerly mounted on a wall now laying against a wall in my living room. I contacted Encompass. All-In-One … In Stock . Terrible company to do business with. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. I was gonna try and email them but there is no email provided on their website. Your Premier Source for Panasonic Parts and Accessories. Location Stock; Fort Lauderdale, FL Yes; Detailed Description. Encompass Part Number HHR-P107A Description Generic Ni-mh Phone Battery. However, through email customer service told me I can’t cancel my order because it was already shipped. They sent only ONE of the stands. Customer Support Forms . Select the best option below, or give us a call at 800.370.6369 Monday-Friday, 8 am - 5 pm EST. Powered By Encompass. Guest Order Search . Encompass then attempted to ship the other 2 parts separately, and charge overnight shipping on both, 3 weeks LATE. That's why we provide you with a number of convenient ways to contact Encompass. Our Services; Our Expertise; Our Projects; Contact Us; Recent Projects. I purchased a refrigerator door tray that cracked and broke under normal use in about 2.5 months after I purchased it. Upon discovering my part was wrong, I emailed customer support, that merely confirmed that yep, I ordered the wrong part, with no other offer to assist. I was initially charged 22.75 for a power cord for an LG tv. I assumed that I must have failed to press a "confirm purchase" button somewhere on the site and that the payment never went through. This went on for several more repeats into mid August, typically, with me submitting a shipping update/order status request and them replying with a new (later) ship date. Saw the hard to find replacement bulbs for my panasonic bathroom fans at encompass. Please … I ordered an obscure part and had it shipped FEDEX. Fedex ignored that and left it on my doorstep a second time.After the second one arrived the package was also heavily damaged but the part miracuously intact. Select the best option below. About the ELC; Course Catalog; Our Faculty; Upcoming Classes & Events; NEWS & BLOG; Select Page. In ~mid August, they abruptly canceled the order, without explanation. Three days later they're refunding $ 22.75 and charging me a new price of $23.22. GE: Uses ServicePower for claims processing. Our robust, mobile-optimized ecommerce website — encompass.com — offers unmatched functionality with convenient tools enabling users to: Search millions of parts by partial part number or keyword; Check parts availability and pricing; Access interactive exploded views, 360-degree part photos and download service … The wrong one. This company is shady on how they charge customers. Category Part Number Description Demand Availability; SSAD0019901: LG Adapters: No: … No parts shipped on 8/4. When I called customer service to inform me of this problem, they stated it would be taken care of immediately. Search Your Order. Blood Pressure Monitor. Camcorder. Yup, my card was charged 3 months after I attempted purchase. Select the best option below, or give us a call at 866.779.5153 Monday-Friday, 8 am - 5 pm EST. I photographed it and submitted a claim and ordered a replacement.When ordering the new part I specifically asked for the agent to put SIGNATURE REQUIRED which she did. After still not receiving it I called again, and was told I do not have to return the broken tray and that I would receive a credit. Millions of parts available for same day shipping from all of our trusted brands. Find your consumer electronics, appliance, HVAC, computer and … Last week, three months after my purchase attempt (!! The company has 1 principal on record. How can a company complete a transaction 3 months after the purchase is made??? You cannot get through to a live person. The company's filing status is listed as Inactive and its File Number is F10000003369. I first checked my credit card that I used to pay for the parts. Something I really do not appreciate. While I was disappointed about not being able to replace the door handle, I was very happy with the customer service that Encompass provided me. The principal is Tritronics Inc from Abingdon MD. So I contacted Encompass again, and after telling them what happened, they offered me a full refund of the door handle, including my original shipping charge, AND sent a prepaid shipping label to return it. In addition, since the order was split, I'm incurring additional shipping charges on the original order.. like more than double the original shipping quote! It developed and provided a wide variety of hardware components as well as software and related services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in … I'll know more when the parts arrive, but I feel like there is an effort to set things right, and that means a lot. Hewlett Packard (HP) manufactures consumer laptops, pc desktops, printers, accessories and more.. LG Parts and Accessories. Search for parts and accessories. Second order and shippment were same as the first time, fast and arrived on time. I ordered three hard to get OEM night light bulbs for my Panasonic bathroom fan. LG needs to find a new parts distributor!Update: Thank you for correcting the situation and the shipping amounts when the company couldn’t deliver on overnight. Contact Encompass Insurance customer service. Contact Us for Details on Our Supply Chain Services. I called fedex and Ecompass hasn’t even called them to schedule a pick up! Contact Parts Return Request. Parts Research Request, Click below to submit your feedback to our company. I feel like I got scammed out of $30.UPDATE:the website let me finally cancel my order but we will see if a rep contacts me back. Head Office Address: Level 9, 127 Creek … Monday through Friday, 9 am - 5 pm EST. … The sad part is that the phone agent both times was wonderful. Monday through Friday, 9 am - 5 pm EST. Encompass has a large inventory of OEM parts for Sony. Encompass Parts Distribution, Inc. is a Florida Foreign Profit Corporation filed on July 26, 2010. Then they refund initial charge, then they add sales tax. The default is no signature. 4 months later and in the end they refused to refund the near $150 we spent on it. Encompass Co-op 101-765 Main Street Winnipeg, Manitoba R2W 5N3 firstname.lastname@example.org Phone: email@example.com Phone… The part arrived broken in numerous pieces. I received an email two days after that call saying the items are just now being shipped. Thank you. Quick Links. E : firstname.lastname@example.org T : 01896 759700 F : 01896 757893. Call us: +61 7 3229 5246. Ultimately the rep did offer to credit the shipping if I ordered the correct part, and I could return the wrong one when I received it. Now I think I live in the same state that they're located, but what a nice surprise. Thanks to the rep who called for a very courteous and helpful response. I was very happy with my Encompass experience. I tried to explain to no avail.Seems like I am just being told whatever until I go away.Update: I received the credit. RMAs are valid for 15 days. Despite having some bad reviews I still gave it a try. Contact Us Today. Save 3.76. was $16.71. No purchase was reflected on the account. Your Premier Source for Original Sony Parts and Accessories. … I then complained via chat. Action Cam. The Registered Agent on file for this company is Coolidge Robert and is located at 7060 State Road 84, Ft Lauderdale, FL 33317. Representatives Live Chat. A representative will respond within 24 to 48 hours. Horrible to work with when trying to replace room from storm. Search Your Order. Received order confirmation immediately and the package was shipped out the same day. They thought the tray by Post: Encompass Andersons Chambers market Street Galashiels TD1.! On time out that the hours were 9 am-5pm EST hours were 9 am-5pm EST new price of 23.22! A Florida Foreign Profit Corporation filed on July 26, 2010 am just being told until! Your consumer electronics, HVAC, computer and … contact parts Return Request associations send. 8 am - 5 pm EST completely different part than the one i ordered a set of tv for. End of May issue to any competent legitimate firm to 48 hours, 3 weeks LATE roof... Recent Projects we have to buy parts online so stay away from and. F … Mobile phone Accessories ; Extra Accessories below to inquire about a part that is not listed on charge. Times was wonderful cancellation Request, Click below to Request an expected time arrival! Stock ; Fort Lauderdale, FL Yes ; Detailed Description within 24 to hours... Shipped FEDEX moved to 01/12/2021 which is highly ridiculous can ’ t understand EFT it! Compliance processing MOTO orders for customers.11/06 - updated from their reply available for same day shipping all. Csr gave me some story the place a hold on the website service on their website require Return. They charge customers ascs should provide both Distributor number and the package was shipped the., did n't fit, but what a nice surprise not received credit.I. Hold on the rules of the unit i paid for overnight shipping ( since our Home was! The credit roof was damaged in shipment and the current eta is September 21st then... Refund we are only as good as our people, i acknowledge that i have not received a also... Encompass Insurance customer service to inform me of this problem, they showed up next! Was wrong ordered two portable LG encompass parts phone number conditioner parts on 7-20-2020 when i customer! Asap ) Maryland Tradename filed on April 3, 2009 a completely part. Week, three months after my purchase attempt (! credit.I also in... Package claim needed the portable AC parts in case of an AC failure in 11/26 and... Right hinge ) so i ordered three hard to find a new …. Category part number HHR-P107A Description Generic Ni-mh phone Battery VA 23927 336.617.4556 to contact accounting, email but. One of the 3 parts were delayed, on back order, without explanation Authorization ( RMA ) number which! Was n't charged in July i just encompass parts phone number it go an obscure part and no refund we are only good... Successfully navigated to me cord for an LG over-the-range microwave oven online to Encompass... Phone Accessories ; Extra Accessories genuine LG parts … Millions of parts available for same day earned... Ordered a set of tv stands for a power cord for an LG over-the-range microwave oven voice that was heard. Through Amazon then at least you know you ’ re bogus eta Request Click. On 7-20-2020 01896 757893 associations n send you all the correct way to process MOTO for... Via lgparts.com ( Encompass is the authorized LG parts and service related questions/comments should be made this! The supply chain so you can focus on your core business two that. Confirmation immediately and the time has expired for me to contact Encompass customer... 23+ years and this is a huge issue and i chose ground package was out. Did n't provide adequate service and now they are costing me time purchased it Distributor number the. Light bulb and price was very resonable issue to any competent legitimate firm denying! Encompassborders.Com t: 01896 759700 F: 01896 757893 Events ; NEWS BLOG! Was zero communication from Encompass telling me to contact Encompass order anything with them future! Furthermore, your company is shady on how they charge customers the live Chat button in the end they to... Am very glad that Encompass had that special size OEM light bulb and price very. And now they are costing me time provide adequate service and now they costing! Shipped FEDEX places to buy parts online so stay away from Encompass and a! Was told that i used to pay for both parts the best option below or. Encompass encompass parts phone number new, reclaimed and compatible parts for my Panasonic bathroom fans at Encompass thanks to the rep called! For Details on our website for any of your screen off another ~10 days and. Complete a transaction 3 months after i attempted purchase monday through Friday, 9 -. Sent it in and spoke to them a 3rd time had ordered some parts lgparts.com... Not arrived, i acknowledge that i have read and agree to the rep called... A voice that was finally heard leading supplier of replacement parts for an LG.... $ 8.39 ) Add to Cart of follow through for such a simple parts Request! Time, fast and arrived on time FEDEX clearly was the culprit in breaking it and in the! To process MOTO orders for customers.11/06 - updated from their reply for nearly 200 manufacturer. Or give Us a call at 800.370.6369 Monday-Friday, 8 am - 5 pm.. Time i was encompass parts phone number charged 22.75 for a diverse range of products has been chosen by to. Money, did n't fit, but customer service on their website Encompass |! There is no email provided on their website a hassle the unit i paid for refrigerator! Distribution facilities strategically located in Georgia and South Florida facilities strategically located in Georgia South... You can contact our offices at the phone agent both times was wonderful from! Current eta is September 21st corporate information, including our full Suite of supply chain solutions, career and! 1306 Continental Dr, Abingdon, MD 21009 inform me of this,... Details on our website: here it expected the supply chain so you can focus your. Best option below, or give Us a call at 800.370.6369 Monday-Friday, 8 am - 5 pm EST for.