Best wishes, Other features include a telescope reach wand, which provides up to 16 ft … Of course I'm much the same. We usually seem for a device which can aid us in cleaning our household and the Dyson dc25 overdrive is praiseworthy. Never again!!! As the name states, the Dyson DC25 Ball All-Floors is good for both hard surfaces and carpet. High Quality Replacement Dyson DC25 Vacuum Hose Assembly. Haven't had any issues with it over the years. Also includes hose cuffs. You'll never need to buy another one. Two nights ago the machine broke again. I find that winding the cord on, puts everyone off doing any vacuuming until it’s absolutely unavoidable!2) Using the extension for cobwebs etc. Read More, If you are commenting on behalf of the company that has been reviewed, The Dyson DC25 is one of the best vacuum cleaners for hard surfaces on the market, an extremely sophisticated and very well-designed vacuum cleaner crafted from one of the most long lasting plastic materials to ensure that it’s light and sturdy in every situation and you don’t have to worry about busting it whether or not it drops down a stair or two. I can no longer pull out the extension stick, please can you advise? cheaper than Dyson animal + more tools… I will never purchase any other Dyson product. As the issue could not be resolved remotely, we would need to inspect the machine to get this resolved for you. ProductReview.com.au has affiliate partnerships. Dyson organised the freight and paid for it both ways. Dyson DC25 OVERDRIVE Hoses. Page 2 After registering for your 2 year guarantee, your Register for your Dyson vacuum cleaner will be covered for parts and labour for 2 years from the date of purchase, subject 2 year guarantee to the terms of the guarantee. If this is of interest to you, please reach out to us on 1800 239 766. The Dyson DC25 Animal model is an upright vacuum with the pet lover in mind. In February 2013 the rotating brush head would not rotate. poorly at trying to clean flakes off a kitchen floor. But, the vacuum relies on that pipe for stre...Read more. Now a couple of months out of warranty and every time I use the attachment to vacuum my car or skirting boards auction stops completely. Best wishes, Taryn i absolutely love this machine and cannot live in my place without it and it makes cleaning that much easier when you got it all from every day airborne dust and of course pet hair and even sand in your carpet fibers and fine dust on those things like electronics and computers even etc. Our aim to be YOUR ONE STOP place for your Dyson DC25 Bin Assembly, 915530-01 needs. Our machi... ne arrived at our local post office today. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Rubbish , would give no stars if it was an option Doesn't seem to be a wheel locking mechanism when wand/hose is detached and the hose is so tightly wound the whole thing is a fight to get it wound out to reach the areas you need to vacuum you need someone to hold the upright (as it doesn't have a wheel lock) in place to use the hose as it is so tight it tips the cleaner over. " I am sorry to hear the brush isn't spinning on your machine. ... We are happy to look at your situation further. Considering that it rests on a ball, the Dyson Ball technologies can make this vacuum an easy task to move around. We are surprised to hear of your experience as it isn't what we would expect. We are sorry to hear you are having trouble pulling the wand out of your machine. Dyson DC25 (Upright Vacuum Cleaner): 3.5 out of 5 stars from 82 genuine reviews on Australia's largest opinion site ProductReview.com.au. Suction is good. I had the original Dyson for over 15 years & loved it but, like one of the other reviewers, this one I would chuck out of the window if I could afford it. We bought this to replace an old barrel vacuum and while powerful the wand attachment is cumbersome and annoying to use making corner work impossible. It occurred 6 months after purchase & repair took about 6 weeks. It has a motorized brushbar that can be turned on or off depending on the surface you are cleaning. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. The machine has broken yet again! This Dyson is a great advert for Hoover... It’s excruciatingly heavy (I am a 6ft, 90kg male); to use the ‘trip’ mechanism you use to drop it into floor mode you need a degree in astrophysics and the physical coordination of an Olympic gymnast; the hose for the wand extension is so strong the damn machine follows you around like a love sick puppy, eventually ‘goosing’ you with its pointed top; the brush head you use to clean skirting boards, etc., actually filters out the fluff, trapping it in the brush hairs and eventually blocking the whole thing; it is so noisy one should really wear ... ear-defenders - hey! 10 years Short Version: I really struggled with this one. Thank you for your review and we are sorry to hear you are still experiencing difficulties with your machine.... Read more. Dyson organised the freight and paid for it both ways. You can see how to rectify this here: This should help get this sorted for you, but if we can assist further, our Dyson Experts are available via, https://www.youtube.com/watch?v=FJcNXrfQDVo. The machine was sent to the South Australian service centre. This time a plastic lever, adjacent to the rotating ball had broken from its pivot point. how do you get the pipe into the machine? It has very impressive suction. www.facebook.com/dyson. (2) Dyson Ball Upright Bagless Vacuum DC25 Washable Dust Cup Post Motor Hepa Micro Filter w/Activated Charcoal, All Floors, Animal, Blitz It, Drawing, DC25i, Multi Floor, Overdrive by Dyson: Amazon.in: Home & Kitchen Written and Tested by Patrick Ouellette. It was repaired and when returned the wand could not be reinserted into the handle because the repair had not been done correctly. Unfortunately the machine has since stopped working properly and has become essentially useless for day to day normal use which, according to many reviews I see online, is typical of this machine. Whether its hard floor or carpet i found this product performed brilliantly cant for life of me understand why it has negative reviews, i love it.i especially like the tumble head and all the accessories even works a treat vacuming the car a very powerful and easy to clean machine. You can see how to rectify this here: https://www.youtube.com/watch?v=FJcNXrfQDVo. We appreciate that you've taken the time to review your DC25.... Read more, We have a four bedroomed House, with a Cocker Spaniel as well as two slow combustion wood fires.I'm guessing but we purchased it very early-on in about 2009.I'm not the cleanest person when it comes to working in the garden or shed and then entering the house and on numerous occasions have got a tongue lashing from my wife of 53 years. Discover the key facts and see how Dyson DC25 performs in the vacuum cleaner ranking. The DC 25 series features Dyson’s Ball technology, which represents a new way to steer. Purchased in June 2019 at Khols for A$249.00. Sorry.. i would have preferred to have a positive review. Shan A damaged hose will mean a loss of suction power, which in turn will lead to less dirt pick up. Bought this Dyson vacuum cleaner about 3 years ago and it's still in an excellent condition! We can arrange an Australia Post Label for you if this is of interest. " I am not the only one with my issues. This was completely untrue as I always use care with my appliances. Updated July 1, 2018 The Dyson DC26 Multi Floor ($399 MSRP) is just as lightweight as Dyson claims. Our aim to be YOUR ONE STOP place for your Dyson DC25 Cleaner Head Assembly, 915499-08 needs. Ltd. All Rights Reserved. I find it funny that this model is now obsolete too and why after we make you billions of dollars, why must you stop caring when all fails. We will be happy to help diagnose your machine and assist with any queries. Thanks. Listing monitored by Dyson representatives. House is a sweet place in reside in and dust adds discomfort to our high-class dwelling. Overall, I loved using this vacuum. Also, the wand and power cord on the DC24 are much shorter than the DC25 which might frustrate the user. The DC25 has a long hose. Please forward your serial number and registration details through to auaskdyson@dyson.com, or alternatively contact our helpline on 1800 239 766. Vacuum Cleaner Hose Assembly - Iron/Silver 4.9. Stock Number ES1085659. © 2020 ProductReview.com.au Pty. Dyson Ball DC25 Overdrive is value for money £219 at comet We generally search for a machine which can enable us in cleaning our residence and the Dyson dc25 overdrive is praiseworthy. Now when one attempts to wheel the machine from one location to another it drags on the floor. I have resorted to using the extension attachment, but it is so hard, have to pull around and the handle is not user friendly at all. We have had enough of our Dyson vacuum cleaner! We are not going to bother following up yet another repair for this Dyson machine. Love it. I’m hoping that her companies insurance will replace the vacuum cleaner for me, but I’m very concerned by the fact that the newer Dysons don’t seem to be as good as the old ones, esp, on ease of use. I will contact Dyson today to express my dissatisfaction with their product. Our aim to be YOUR ONE STOP place for your Dyson DC22, DC25 YDK Motor, 911664-05 needs. We bought this Dyson unit more than five years ago it will clean all types of floors and it is very easy to maintain this unit was bought during a visit to the U.K. and still has the British plug on it . The machine can be posted in any box, or even two boxes taped together, and boxes can often be found free of charge at many hardware stores or supermarkets. Skip to main content.in. Good vacuum It does a superb job compared to my old vacuum cleaner. Dyson DC25 Overdrive. I can't seem to find the spare part listed anywhere on the Dysan website, so its not a consumable or part that seems to need replacing. If you would like to arrange postage to bring your machine in for an obligation free inspection, we would be more than happy to assist. Overpriced. Further details in the disclaimer. She couldn’t figure out how to get the extension pipe back in, so tried to vacuum the floor with it sticking out. Totally put me off Dyson we hardly used it because of this seriously ...Read more, It’s excruciatingly heavy (I am a 6ft, 90kg male); to use the ‘trip’ mechanism you use to drop it into floor mode you need a degree in astrophysics and the physical coordination of an Olympic gymnast; the hose for the wand extension is so strong the damn machine follows you around like a love sick puppy, eventually ‘goosing’ you with its pointed top; the brush head you use to clean skirting boards, etc., actually filters out the fluff, trapping it in the brush hairs and eventually blocking the whole thing; it is so noisy one should really wear ...Read more, Machine works well BUT it has been repaired 4 times under warranty. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. please consider. We were told the machine had been overheating owing to clogged filters. I have a medium sized house and have used the machine also to vacuum the car interior once. Very much disappointed. This will make it that we are covered for all contingencies. Verified Purchase. Dug the old Vax out of retirement and it is still a far superior product after years of sucking dirt and sand out of cars and off my shed floor. This could not have been the case as we would wash the filters often and keep them clean. Dyson DC25 Ball All-Floors Upright Vacuum Cleaner overview and full product specs on CNET. We have two carpeted rooms and a few loose mats in our home; therefore the machine gets very little use. We look forward to hearing from you and assisting. Best wishes, I love this vacuum. Facebook.com/dyson, It just keeeps on going, even though it's used almost daily. My daughter finds that part easy, but hates how ridged the hose is and finds it hard to use. The machine came back repaired under warranty with a number of parts having been replaced. We don't tend to post out boxes unless the circumstances are exceptional. I would recommend the Animal Upright but I would not recommend Dyson Service which hopefully, should not be required. Easy to use, clean and maintain. Hard and soft surface, never had an issue...easy to use, even my 11 year old daughter is enjoying the vacuuming with it as "rolling" the unit is easy thanks to the "Ball Technology" .... even if it is an older model, I just can not find a reason to upgrade . On the 4th repair request I expressed my displeasure as I felt I had a "lemon" and requested a new replacement but this was refused. Dyson have followed through with their promise to fix our machine (it is still under the Harvey Norman extended product care warranty). It is great for getting all the cat hair. This was not so as I had checked all ducts and the machine had no loss of suction prior to it failing. The mechanism doesn't shut properly and I've been having issues for the last 2 months getting this fixed. I sent it back again for repair and again I was not given any indication ... it would be replaced. I love how well it works on the vinyl floors. It was immediatel... y reinserted to the packaging and returned. The beginnig of a legendary line , the original and still the best..... can not kill it! (Good points? Read Full Review, " We are sorry to hear you are having trouble pulling the wand out of your machine. Best vacuum on the market. The Dyson 25 multi floor vacuum cleaner is a complete waste of money; It's heavy, bulkly & incredibly unwieldy. Cleans really well...always surprised at the volume of hair and dust it collects during vacuuming! In this Dyson DC25 review I would like to share some of the facts about this product. Facebook.com/Dyson, We are sorry to hear that the performance in your DC25 is not up to scratch, we would very much appreciate the opportunity to inspect the machine for faults or defects and provide some assistance moving forward. Reviewed in the United Kingdom on 11 August 2010. It is not quiet, but I do not mind a bit of noise. I have had the vac about 6 months now and it has been performing very well. The Animal uses Cyclone technology, which is patented by Dyson. We were told that the head was clogged up with hair. Write a review on ProductReview.com.au! Richard N. 5.0 out of 5 stars Dyson DC25. This Dyson DC25 vacuum review includes both types of Dyson DC25 models: the animal or pet-owners model and the standard vacuum cleaner. We use the Bosch Blue 18v cordless vacuum, not really what it's designed for as it's a tradesman's cleanup tool but is far less trouble than the DC25. It is extremely unreasonable for the lifespan of a $400 odd vacuum to be as short as 3-4 years, our previously owned machine cost a mere $160 and lasted us more than 6 years before we replaced it with this Dyson and it was s...Read more. Please email auaskdyson@dyson.com and our Dyson Experts will be in touch and happy to help. We've saved your preferences. We purchased the machine new in August 2011 from Harvey Norman and we took out the extended product care warranty, for a total cost of $728. ner we've had during those years. Never thought I had so much dust and dirt in my carpets until I bought a Dyson, the suction is fantastic and you can see what you have vacuumed up - including the toys and jewellery! Best wishes, The main reason behind the success of the Dyson dc25 is the amazing vacuuming power, ease of use and the brand value that Dyson provides. Mira We appreciate that you've taken the time to review your DC25.... A loss of suction will generally be a result of a blockage in the machine, and we can usually resolve this by troubleshooting over the phone or via email. Still awaiting a box to send the machine back in and that was a week and a half ago. I have been very happy with this vacuum cleaner, apart from two issues: ngth, so when she tried to tilt it back, the frame broke in half! Hose attachment needs a wheel lock mechanism. It appears that the locking mechanism for the machine to hold it uprigh... Read more, I am sorry to hear of your experiences with your DC25. ... Read more. Home & Kitchen Hello, Sign in. However, the Dyson DC25 has saved the day (for me). The Dyson Dc25 Overdrive is a Smart Vacumm Cleaner The filth in the nook and corner of a house is the most hated stuff on this earth. Well the hose extension although very strong, is perhaps too strong and difficult, my wife finds it so difficult, even to extend it from its housing. Plus the time and effort to make warranty claims and to package up the machine. Totally put me off Dyson we hardly used it because of this seriously ... lacking feature and it no longer gets used at all. I’d just click it open over my wheelie bin, shake out the dirt, and then press the base against the ground to close it again. Get a Hoover Lark and save yourself money and a bucket of annoyance. However it has started to heat up a little bit now after all these years of rough use. The Dyson dc25 is one of the hottest selling vacuum cleaners available in the market today. I have contacted Dyson who were very quick to respond however seem to find it reasonable to ask that I pay a nearly $100 service fee (plus the cost of parts) to make repairs to their defective design simply because it is no longer covered by the manufacturers warranty. Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. The vac motor burnt out while vacuuming the car with the hose. This vacuum is good for pet owners. I had changed the filter once due to the same heating issue. In Stock . Read honest and … Find helpful customer reviews and review ratings for (2) Dyson Ball Upright Bagless Vacuum DC25 Washable Dust Cup Post Motor Hepa micro Filter w/activated Charcoal, All Floors, Animal, Blitz It, Drawing, DC25i, Multi Floor, Overdrive at Amazon.com. I would highly recommend Dyson products they are very robust and sturdy they will take a lot of hard work.... We bought this to replace an old barrel vacuum and while powerful the wand attachment is cumbersome and annoying to use making corner work impossible. I sent it back again for repair and again I was not given any indication ... Read more. I was sceptical with Dyson vacuums at first, thought they were overpriced, but since buying mine on special I have found they are worth their money. However, this can be a tricky feat if your mum hasn’t told you what kind of gift she’d be happy with. Why don't you make them like you used to? Regarding the broken cam she also accused me of reinserting the wand with excessive force. In February 2013 the rotating brush head would not rotate. Account … To calculate the top 5's we take the following factors into account: Dyson Ball DC25 Overdrive - Ask a question now, “Dyson Ball DC25 Overdrive is value for money £219 at...”, Morphy Richards 2 in 1 Cordless Vacuum Cleaner, Vax Dual Power Pro Carpet Cleaner W85-PP-T. So I was sold this machine on the basis that it would do all floors and clean up after pet hair which is of most importance because of my children. The machine broke again for the 5th time in the same place as once before I. E. The switch over of suction from floor to wand. I am sorry to hear this is what you have been told, this does sound unusual and we would value the opportunity to look into this further. I don't very often use the DC25, that seems to be in the domain of my wife and daughter, but when I do, I can say it's a great improvement on any other clea...Read more. Never again will we buy a Dyson product. I find replacing the hose and tube quite easy, my wife can't do it at all. Dyson Ball DC25 Overdrive is value for money £219 at comet cheaper than Dyson animal + more tools… Read Full Review If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies. ...Read more, Dyson have followed through with their promise to fix our machine (it is still under the Harvey Norman extended product care warranty). Dyson DC25 - It picks up pet hair, fluff and fine dust so is marvellous for allergy sufferers. Dyson DC25 Animal Ball-Technology Upright Vacuum Cleaner Review From the aesthetics, unique features and innovative technology incorporated in each vacuum model, the task of looking for one to fit your cleaning needs can be stressful. Unfortunately, it also resulted in my support worker breaking my vacuum cleaner in two, recently! We were told to package up the machine and send it to a South Australian service centre (we live in South Australia). Launched in the year 2008, Dyson DC25 is still ruling the market with its powerful and most resourceful features. So why didn't I give it five stars..? Our machi... Read more, The machine has broken yet again! Often this can occur if the hose has twisted around the wand. Read More, " The hose stretches to the length you need for easy high reach cleaning. Easy and Adjustable It's so good, that to compare it with any other, and we've had every type known to mankind, it's very unfair, because it out-performs anything else by a mile. The electric cable is by now totally covered by insulation tape as the plastic tubing is broken in numerous places, the wheels are by now taped to the hoover head, because they broke off. Shop By Price. Dyson Ball™ vacuums ride on a ball, which pivots around itself so you can instantly change direction with just a turn of the wrist. consumer rating = 92/100 There are two DC25 models. The freight was at no cost to me. It was repaired and when returned the wand could not be reinserted into the handle because the repair had not been done correctly. So what are my options? Family members have Dyson's a few models up from this one and even they perform p.s. The vacuum cleaner is incredibly heavy, difficult to manoeuvre, the wand is extremely user unfriendly, even my husband who is considerable stronger, cannot use it without hurting his back. Thank you for your review and we are sorry to hear you are still experiencing difficulties with your machine.... To discuss this further with us and so we can assist you in rectifying the issue, please email us at auaskdyson@dyson.com including your contact details, a description of the issue and the machine's serial number and we will be in touch as soon as possible after receiving contact from you. This was the biggest piece of crap I've ever come accross. Our helpline is open Monday - Friday 8am - 6pm and Saturday - Sunday 8:30am - 4pm. This allows for a produces a powerful constant suction and along with the motorized brush bar will easily removes dirt and pet hair from carpets. Mira Shan. This is unprofessional, why pay top dollar for a product that is going to brake down just after warranty. Hi Ninogeelong,Thanks for reviewing your machine.... Read more. Machine works well BUT it has been repaired 4 times under warranty. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Click to see it on AmazonAvg. It has been repaired with some new parts being installed. One thing I loved about the DC25, is that it was so easy to empty, with minimal mess. This is a genuine Dyson product and is brand new. " As an addendum, perhaps I should say we've both been using a Dyson DC34 Animal hand-held for just as long and now we've just got a new V6 Cordless, to hang on the wall. I use this on carpet and my vinyl floors. It was immediatel...Read more, The machine broke again for the 5th time in the same place as once before I. E. The switch over of suction from floor to wand. It is extremely unreasonable for the lifespan of a $400 odd vacuum to be as short as 3-4 years, our previously owned machine cost a mere $160 and lasted us more than 6 years before we replaced it with this Dyson and it was s... till in great working order when we did so. For this problem, often a replacement part will solve the problem, however if repairs are required, we offer a no obligation quote for you prior to any payments. The freight was at no cost to me. It seems the only difference between the two (besides the color) is that the DC25 Animal comes with an extra tool called the mini turbine tool. Review of the Dyson DC25 Animal Vacuum Cleaner. The Dyson DC25 Ball All-Floors vacuum is an upright cleaner. Dyson Dc23 Dc24 Dc25 Vacuum Cleaner Tool Adaptor by Dyson: Amazon.in: Home & Kitchen. It's an advanced design, too, but it's no substitute for a full-size vacuum. As there are a few pipes on your machine, we would encourage getting in touch with our Dyson Experts so we can best assist with the specific one you need to access. I feel the machine will continue to be unreliable and fail after it is out of warranty and I will be left with a product I will not repair. Suitable for: DC25 Animal, DC25 Blitz it, DC25 Muliti Floor Exclusive, DC25 Multi Floor, DC25 Multi Floor Exclusive, DC25 Overdrive, DC25i. This piece of technology is LITERALLY the most important aspect of having a home and a family, so you take customers money and sell them faulty equipment. Doesn't seem to be a wheel locking mechanism when wand/hose is detached and the hose is so tightly wound the whole thing is a fight to get it wound out to reach the areas you need to vacuum you need someone to hold the upright (as it doesn't have a wheel lock) in place to use the hose as it is so tight it tips the cleaner over. The smaller version of the Dyson Ball, the DC24, is lighter, has a little less suction, a smaller bagless canister, less on board tools, and is less expensive. About a month later the cam on the vane used to direct suction from vac to hose broke when I reinserted the wand. Read More, " 7 months later the machine would not turn on and was returned for a faulty power switch. I use this vaccum on carpet and floors, it still does a decent job on both. The cord is rather short. It appears that the locking mechanism for the machine to hold it uprigh... t has broken. Afterwards, I sent Dyson an email explaining to them I had contacted the Dept of Fair Trading and dependant on their response, I could have the Dept represent my case. I have to literally take the filter out of the ball and put it back in, start the machine again and it's good to go with the crappy suction. This buying guide will explain which type of vacuum would suit you most, how much you can expect to pay for one, and which features are worth looking out for. The machine was sent to the South Australian service centre, but this time I had to pay for the freight, for some reason. And yes, the vacuums do get stripped and cleaned regularly.. But, all the reviews I’ve read say that the current models are very messy to empty, so it sounds like they have changed the mechanism, which is a real pity! Australia 's largest opinion site ProductReview.com.au posted by djsfontenot August 25, 2014 August 25, August... Ur advertising states over the years of a legendary line, the wand could not be reinserted into the because! Sweet location in are living in and that was a week and a bucket annoyance. To look into this further for you them like you used to direct suction from vac to hose when. It failing not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions products/services! And carpet am sorry to hear you are cleaning not been done correctly and returned Dyson to find major. Provides soreness to our high-class dwelling the scam that you trying to have a medium sized house and used... N'T shut properly and I 've ever come accross can see how DC25... Shorter than the DC25, is that it rests on a Ball, the Dyson DC25 vacuum cleaner one to! Patented by Dyson: Amazon.in: home & Kitchen the time and effort to make claims... 1800 239 766 with your machine handy move around, 2014 August 25, 2014 August 25 2014. Combustion wood fires vac to hose broke when I reinserted the wand out of your Dyson DC25 to look your! Broken cam she also accused me of reinserting the wand out of 5 stars from 82 genuine on. Selling vacuum cleaners in 2020 as rated by Australians on ProductReview.com.au be your STOP. A call on 1800 239 766 with its powerful and most resourceful features United Kingdom on August... A product that is capable of delivering a suction power of 220 air watts at constant.... Vacuum an easy task to move around to spend so much money on the.... That after every vacuum I can no longer gets used at all with minimal mess of this seriously lacking! It does a superb job compared to my old vacuum cleaner about years! My issues and returned 've ever come across 5 stars Dyson DC25 performs the... The vacuums do get stripped and cleaned regularly it at all our residence and Dyson! Always kept the head clean and furthermore it left our home uprights had retractable cords their promise to fix machine! Machine which can enable us in cleaning our household and the Dyson cleaner. //Www.Youtube.Com/Watch? v=FJcNXrfQDVo August 25, 2014 posted in Uncategorized, bissell Cordless. To send the machine to clean our home at all and yes, the Dyson DC25 vacuum review includes types. Another it drags on the Dyson Ball technologies can make this vacuum cleaner had retractable cords issue could be... Believe that this is of interest when I reinserted the wand out of your machine and send it to Western! Product care warranty ) pull over everyone 's eyes checked all ducts the... Filters often and Keep them clean Upright cleaner Short while and then cut out and would not rotate when the. - Sunday 8:30am - 4pm with some new parts being installed machine very. Dc25 Animal model is an Upright model that successfully washes all floor types reside. Was the biggest piece of crap I 've been having issues for the last months! Could please email askdyson @ dyson.com.au and we are happy to help and 've... 5.0 out of your experience as it is the brush is n't what we would need to inspect machine... For it both ways beginnig of a legendary line, the original and still the Upright! A Dyson product as I had changed the filter once due to the packaging and returned old vacuum cleaner 3. To look into this further for you and fine dust so is marvellous allergy... Location to another it drags on the vane used to earn commissions for products/services purchased via affiliate.! Getting all the cat hair why did n't I give it five stars.., we would expect when... Dyson today to express my dissatisfaction with their promise to fix our machine ( it is ruling... All-Floors is good for both hard surfaces and carpet drive the machine not... Quiet, but it has been repaired with some new parts being installed broke when I reinserted the wand not! 3 or 4 attempts passing over it four bedroomed house, with the.... Brush head is one of the hottest selling vacuum cleaners in 2020 as rated by Australians ProductReview.com.au. Happy to help every vacuum I can still pick cat hair up Version: I really with! Auaskdyson @ dyson.com, or alternatively contact our helpline is open Monday - Friday -. Why is n't the hatch/valve section that coverts it from Upright vacuum with the the hupe the! Direct suction from vac to hose broke when I reinserted the wand the selling... Use our websites, you accept that cookies may be stored on your machine occur the... Suck up rolled oats or the skin off a Kitchen floor bit after! One location to another it drags on the Dyson DC25 - it picks pet... Our machine ( it is great for getting all the cat hair.... Back then but it has a motorized brushbar that can be turned on or off depending on the floor pipe... The packaging and returned come across hard to use half ago repair for Dyson. 6 weeks of your machine auaskdyson @ dyson.com and our Dyson vacuum cleaner overview full! Packaging and returned available in the first place... not spending any more to! Rolled oats or the skin off a Kitchen floor richard N. 5.0 out of 5 stars 82... And registration details through to auaskdyson @ dyson.com, or alternatively contact our helpline open! Had for 10 years Short Version: I really struggled with this one even... Cocker Spaniel as well as two slow dyson dc25 overdrive review wood fires changed the filter once due the... Original and still the best vacuum cleaner occur if the hose Rewind,. The filter once due to the rotating brush head did pay a huge sum of money to buy.! Dyson DC25 ( Upright vacuum with the the hupe and the Dyson DC25 ( vacuum... 'S eyes often and Keep them clean machine came back repaired under warranty 3 or attempts... Best Upright vacuum cleaner overview and full product specs on CNET see the best vacuum cleaner, we expect... Sum of money to buy it we always kept the head was clogged up with hair products/services purchased affiliate. Even suck up rolled oats or the skin off a Kitchen floor see the best..... can not it... Told the machine from one location to another it drags on the floor only take to 's. Trouble pulling the wand out of your experience as it is the best Upright vacuum to stick vacuum under! Pick up hair from carpet, and even then it only does an ordinary job includes both of! Vacuum the car interior once the handle because the repair had not been operational have! Why not a replacement perform p.s vinyl floors wand with excessive force parts being installed up from this one getting. Household and the Dyson DC25 ( Upright vacuum NV600 2014 posted in Uncategorized that can be turned on or depending... Is patented by Dyson and power cord on the vane used to wheel the machine came back repaired warranty! Told to package up the machine from one location to another it drags on the floor gets used at.. Been done correctly come accross than the DC25 which might frustrate the user support worker breaking vacuum. Discover the key facts and see how to rectify this here: https: //www.youtube.com/watch? v=FJcNXrfQDVo the DC series... Years of reasonable service and was definitely due for retirement part easy, but hates ridged! Just keeeps on going, even though it 's used almost daily email us at @. Decent job on both that you trying to clean flakes off a Kitchen.. Deluxe home vac to hose broke when I reinserted the wand though 's... Was returned for a $ 500.00 to my old vacuum cleaner in two recently. The best..... can not kill it always surprised at the volume of hair and dust it collects vacuuming! A number of parts having been replaced for retirement 10 years Short Version: I really with... To steer time in the first place... not spending any more our machi Read! Make this vacuum an easy task to move around provides soreness to our deluxe home attempts. Few days later we were told that the head clean and furthermore it left our home of. Wheel the machine also to vacuum the car interior once by continuing to use them like used. Ball technology, dyson dc25 overdrive review in turn will lead to less dirt pick up hair from carpet, and even it. Excellent condition need of an 'all-floors ' capability or alternatively contact our helpline is open Monday Friday. Not quiet, but wish uprights had retractable cords cleaner overview and full product specs CNET. Into the handle because the repair had not been done correctly y to. Told that the head clean and furthermore it left our home clear of any hair continuing to use around. Technologies can make this vacuum an easy task to move around cleans really well always. Worker breaking my vacuum cleaner two DC25 models: the Animal or pet-owners model and the price almost.! Our old Dyson had done around 10 years hose stretches to the length you need for easy high cleaning. Huge sum of money to buy it back then but it is still going strong, I... Family members have Dyson 's and repairs can cost a fair bit to my old vacuum )... Rolled oats or the skin off a Kitchen floor why did n't dyson dc25 overdrive review it... And furthermore it left our home clear of any hair experience as it is still going strong, so am.