About Bluefin Active. Avoid these people at all costs they will try get out of any situation with small print rubbish. I was sent a Bluefin Hoverboard and the power supply is dead. Bluefin . Ordered one hoverboard when it didn't arrive by the delivery date I contacted the company. I was very disappointed with this company. I’m fuming and Iv reported this to them. We are committed to providing quality, innovation and outstanding customer service. See all details for Bluefin Fitness TOUR SP Bike | Home Gym Equipment | Exercise Bike... © 1996-2020, Amazon.com, Inc. or its affiliates. Bluefin Fitness TOUR SP Bike | Home Gym Equipment | Exercise Bike... Bluefin Fitness TOUR SP Bike | Home Gym Equipment | Exercise Bike Machine | Kinomap | Live Video Streaming | Video Coaching & Training | Bluetooth | Smartphone App. There's a problem loading this menu at the moment. This is a review after using the bike for a ~month now by a male 187cm/105kg. This unsettled me.By the way, I placed my order at bluefinfitness.com but the order confirmation comes from bluefintrading.co.uk which redirects to bluefinhoverboard.com - even more unsettling.After checking the new tracking link it appeared the parcel was mis-delivered. peloton exercise bike , please note that this fab item has small wear and tear. Reviewed in the United Kingdom on 17 February 2020, Amazing bike for larger persons, connects perfectly to most apps, Reviewed in the United Kingdom on 15 November 2020. Now I notice it has 7 positions whereas the advertisement and blurbs say 9. The daily drives down PCH was gorgeous and the work atmosphere itself and people were awesome. I have received an email from Kinomap to say they are waiting to get a bike from Bluefin to do some testing and try fix the issue. !Only negative I have is that the battery life on the replacement 10" Cobra is around 2 hours from a full charge and not 4-6 hours as advertised on their website. Lauren you were just amazing and made the whole process so easy. Sign up to receive bluefinusa.com emails GET 20% OFF YOUR NEXT PURCHASE. Got in touch with Bluefin, again, was told they were chasing the courier, and that it would be several days.It's now 16th April — order not received — emails going unanswered for days. Prime members enjoy fast & free shipping, unlimited streaming of movies and TV shows with Prime Video and many more exclusive benefits. You can still see all customer reviews for the product. The board did not work at all. Bluefin Fitness: The UK's No.1 Supplier of vibration plate, rowing machine, treadmill, exercise bike, spinning bike, etc! When I asked for a refund on the faulty item I was told they wouldn’t refund. We have sent it back and requested a full refund but even that took weeks. I am relieved to report that this board and company have been fuss free from the get go and still no issues 18 months or more later. The saddle is harsh and doesn't adjust for personal requirements. It cost me over £20 to send it back- money I was unable to re-coup from blue fin. They offered me a "free upgrade" to a larger model. I recently purchased a 10" Cobra Swegway for my sons 13th birthday and after about 3 full charges it was clear there was a problem with the battery not holding charge. Absolutely disgusting when I paid over £270 for shoes!!! We have contacted app developer and after 2 months of waiting the problem remains un-resolved. Quick View. The faulty board was received by Bluefin the very next day and they kept me up to date throughout the whole process. Bluefin Fitness Pro Model is a very popular option in the middle of the vibration platform machines price range. Close. Told I had to pay return postage which was around £90 and may have to pay an undisclosed "restockage fee". She is 5'7", he is 6'. It is built like a tank and has a good heavy flywheel which is silent in use. The Bluefin Fitness Pro vibration plate is another silent operator with a 2000w noiseless motor and a 3900w of peak power. The Bluefin Fitness TOUR SP fits the bill in terms of strength and sturdiness. Built with highly advanced technology, you get 180 levels of power options making it usable by both beginners and elite athletes. Tried the app does not change the speed as promsed. You can't ask for better Technical support then that. © 2020 Trustpilot A/S. Bluefin Payment Systems LLC is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. Anyway too nice not to sell on, hence starting at a low price of 499 ! Good customer service too. We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. We purchased a Hoverboard for over £200 from Bluefin for a Christmas present for my son, and within 3 hours it was broken. Name* Email* Follow Us on Instagram. When it arrived (too late for the Birthday) I found it was too large and powerful for the child it was bought for. Vibration Plus, used . Bluefin Fitness TOUR SP Bike | Home Gym Equipment . The Bluefin USA Apparel is designed for sportsman who appreciate quality, performance and style. I agreed as I was very eager for it to arrive as it was the main Birthday present. I'm no expert but isn't fitness equipment usually heavy? They could have just repaired the board but because it was faulty from new they offered to replace It or a full refund. This is a great bike. The bike is sturdy enough to support me & adjust to my height and I feel at ease riding it without the worry of it falling apart . Cheaper models with lighter flywheels look like they won’t last long and might flex too much if used vigorously. Great quality product. Minimal usage collection from south cambridge. This was bought mainly for my daughter and husband to use to avoid gym memberships. Bluefin Fitness Sporting Goods Hebden Bridge, West Yorkshire 24 followers A leading supplier of fitness equipment, based in the UK, available Worldwide. It is built like a tank and has a good heavy flywheel which is silent in use. Placed an order on 23rd March, estimated delivery was 2 days with tracking. Do not use them, very poor. I’m not too worried but the advert is misleading. Bluefin Basic Short Sleeve Second Skin Solar Tee $ 30.00. Take care not to mix up the saddle and handlebar supports, parts look similar! i loved working at Bluefin, although it was a bit of a drive it was worth it. Bluefin Fitness has collected 1030 reviews with an average score of 4.37. Reviews from BlueFin Services employees about BlueFin Services culture, salaries, benefits, work-life balance, management, job security, and more. My German husband, who is engineer himself, embarrassed by this "Master piece". The same day I received an email saying they had been shipped and I could track my parcel but provided no tracking number or even the name of the company they had used. They wouldn’t charge so I contacted the company and after suggesting ways to fix it they agreed they needed returning, they provided a returns label and I returned them on the 5th of January. I contacted Bluefin via email over Easter holidays and they responded as soon as they could on the next working day. Select options. After spending lots of time looking at reviews and different posts on the internet i decided to buy from Bluefin. Sushi, sashimi, and more. Awful customer service. Bluefin Basic Long Sleeve Second Skin Solar Tee $ 35.00. I have tried this for the first time today, I'm only 5'4" and it was fine for me too (would probably be ok for 5'2" but no shorter). This page works best with JavaScript. The Bluefin Fitness TOUR SP fits the bill in terms of strength and sturdiness. Here at Bluefin Fitness we have a passion for health, fitness and wellbeing. Bluefin is the official exclusive North American distributor for Bandai Collectors, tamashii Nations, Bandai Hobby, Bandai Shokugan, Mr. Hobby and GSI Creos, SEN-TI-NEL, Flame Toys and is the exclusive U.S. distributor for Storm Collectibles. It is easy enough to either download or record spin classes from You Tube until we get our Wi-Fi extended. I ordered an all terrain hoverboard mid August for a birthday present for my son and have received absolutely nothing. The company blames the courier company because of the the pandemic but we have no tracking details to check what's going on and have not experienced this problem with the many other companies we have placed online orders with over the last few weeks. You can edit your question or post anyway. PLEASE ,,PLEASE do not risk your child with a company that is not resolving safety issues. I wanted an exercise bike for home use which would give me pro gym spin bike features but at a reasonable price. Select options. I received a message from the courier saying they had been received by bluefin. We bought this bike for exercises and we were very excited to be a part of Kinomap society, but from the very beginning the app didn't work. There are 866 customers that Bluefin Fitness, rating them as excellent. Don't expect much in the way of outside support unless you ask for it, and even then it will be limited. item is being listed again for the second time as previous buyers did not collect the bike. Approved third parties also use these tools in connection with our display of ads. Christmas day my daughter received her beautiful hoverboard but sadly it was broken, i emailed customer services that day and got a response back the day after (didnt expect as holidays). The Bluefin Tour SP has no issues there. From humble beginnings Bluefin has grown from a passion for sports and the outdoors to one of the most trusted active lifestyles retailers in the UK. Reviber power plate used once,ill health forces sale. Is this bad German engineering, or just a German foul up. Ordered a fitness treadmill on 26 October, arrived on 30th. Great! Try again. The support process is a tad annoying as you can't actually speak to a human but Lauren the Support Manager was just excellent.After a few emails, Bluefin sent me a fully paid returns label as the board was still under 14 days old and I sent the faulty item back under warranty as agreed. Bluefin have confirmed this to be the case and isn't a fault with the battery as the replacement board was checked thoroughly before shipping. Disabling it will result in some disabled or missing features. Who has my exercise bike? I contacted them through the chat function and they didn't care, just interested in selling something. Emails are never answered apart from a generic response, the phone lines are closed. Our past experience of the company was good prior to this order but I caution against placing an order which has such a big problem with its chosen courier (they claim x4 go-karts sent and none of them delivered). Reviewed in the United Kingdom on 12 October 2020. Bluefin Payment Systems LLC is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. However, buyers who are excited by the prospect of using Kinomap be aware - it does not work yet. Please make sure that you've entered a valid question. AWFULA waste of £270. Having had a disaster with buying a dodgy board from a dodgy company (hoversmartboards.com = rubbish!) Reviewed in the United Kingdom on 18 March 2020. Bluefin Active was established in 2013 in Hebden Bridge, West Yorkshire. Bought 2 hoverboards within 1 month of purchase both had to be replaced, go kart seat cracked then came off attachment and paint wore off hoverboard where the attachment was attached to hoverboard not good surely this should wear better than this!Battery life short only last 20mins, even though on the website it claims batteries last much longer than this, paintwork and hoverboard cracks very easily very poor quality.Very disappointed with this product considering the price, a very unsatisfied customer. Everyone was very easy to get along with and communicate efficiently with. Contacted the comany again and asked to return it for the original order. From deepwater upstream assets and midstream transportational pipelines, to Shale gathering facilities and downstream refining processes—BlueFin positions our customers at the center of our everyday business to ensure our promise is delivered. We ordered and paid for 3 hover boards with go-karts on 10 April 2020 for three children's birthday presents and we have still not received 2 of the go-karts. Reviewed in the United Kingdom on 18 April 2020. The bike itself is really good, very quiet and certainly does the job. Bluefin Fitness offers massage vibration plates which allow people to carry out fitness activities from the comfort of their homes, without having to spend money and time on the gym. Bluefin Payment Systems LLC is a registered ISO of Deutsche Bank Trust Company Americas, New York, NY. The bike itself is heavy and not comfortable to exercise on. Reviewed in the United Kingdom on 30 June 2020. I took advantage of a fab black friday offer which included a hoverkart. This is disgusting who ever boxed this would know they broke it. Bluefin offers delicious dining-in and takeout options to the East Norriton area. Bluefin Fitness supplies unique and innovative products to fitness freaks to help achieve their body goals through their products. She has found it easy to use and she looks great zooming around on it. Very excited to buy an exercise bike and get myself fit during lockdown.But... after several days of checking the tracking link, there was no delivery info... so 28th March, I asked Bluefin what was going on... apparently they had sent the wrong tracking info — the item was sent with a different company because it was too heavy for their normal service. They’re definitely not “the most trusted uk seller”. But this is the best one so far with price and good manufacturing. All rights reserved. Avoid this company. Our restaurant is available for private events: weddings, business lunches, dinners, cocktail receptions, and more. The owner and managers were amazing people and passionate about the restaurant. Have they sent the wrong part or is it bad engineering, Reviewed in the United Kingdom on 15 April 2020, It looks great, delivered fast, VERY sturdy, easy to assemble, uuhhh, wait a moment, almost the last bit doesn't fit...the instructions are " slide the vertical Seat Post..into the seat post housing..SLIDE??? #15 in Sunday Times Fast Track Top 100. It has had some big bumps in the past but I only had to recalibrate it after that it worked fine, I would recommend buying a bluefin hoverboard. This product does not comply with the "Safe Drinking Water Act," which requires that products meet low-lead standards in order to be used in systems providing water for human consumption (drinking or cooking). Here at Bluefin Fitness we have a passion for health, fitness and wellbeing. 3,686 Followers, 3,983 Following, 578 Posts - See Instagram photos and videos from Home Fitness Equipment (@bluefinfitness) The customer service phone line is out of action and you can only contact them by email. 9 Bluefin reviews. The Bluefin Tour SP has no issues there. One aspect that is advertised that it doesn’t have is heart rate sensors on the handle bars. Tried pumping tyres up and eventually they inflated. This whole process has been exhausting. It’s been a total scam. I’m now waiting for an email to clarify this but have a feeling we’ll be very lucky to receive anything back. God knows.Chased this with the courier by phone, they answered almost immediately and told me to contact Bluefin. Bluefin Payment Systems LLC is a registered MSP/ISO of Elavon, Inc., Georgia and MSP/ISO Canadian branch of U.S. Bank National Association and Elavon. We pride ourselves on offering Councils a true transparent partner in leisure service delivery, asset management and community sport and recreation programming. It also analyses reviews to verify trustworthiness. Then slowly over the days it went down again. Bluefin is also the official North American consumer products and retail development partner for Studio Ghibli Fantastic service!!!! My son is happy with 2 hours but please bare that in mind when ordering. My son is happy with 2 … Avoid Avoid Avoid. It is great allrounder, good looking sturdy bike and I would say that it is exceptionally good for the money. TackleDirect sells Bluefin USA Apparel. My hover shoes were 2 days out of warranty and no help offered or even advice as to why one of the shoes stopped charging! For full disclosure in between order and delivery I came here and read the reviews, and did have a bit of a panic. I’ve bought from bluefin previously and had no problem because everything worked however this Christmas I bought my son some hover shoes that did not work. Tried to contact Bluefin but no answer , sent an email and have had no response. I also had a very disappointed boy on his birthday. Very bad customer service I contacted this company about an order placed and they don't bother to answer I use paypal and now I'm try to get my money back awfull service!!! Took about 30 minutes to assemble, easier with 2 people. So I contacted Bluefin with a rather as it turned out, unnecessarily robust email. Built well, runs silently, we are very happy with this purchase. Newsletter. After a couple of weeks of hearing nothing I emailed for an update and was told it would take 28days. We would love to discuss how to be a part of your next event. BlueFit is a leisure facility management company established in Sydney in 2007. They informed me they had too many orders so I would have to wait for delivery. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. A free inside look at company reviews and salaries posted anonymously by employees. 107 talking about this. I would never buy from them again. Most upsetting when it was my sons Christmas present and he’s still asking about them. I opted for the new board, so from the time of sending back the faulty board, to receiving new board it must have been 4 days in total. We spent weeks sending emails and eventually they responded by saying they didn’t have any chargers. So tried to inflate again and the valve was completely broke.So contacted them and had to pay for it be sent to fix the issue and recieved it today 4/3/19 Omg it was dirty and the valves look totally different no dust caps and both , yes both wheel gaurds are broke and split. I bought a 'refurbished' hover board for my sons birthday. Add to Wishlist. A.I integrated in all equipment; Simply swipe your Band and let the equipment adjust to your settings intuitively Discover our products and offers! Blue Fin Group has broad and deep experience in the pharmaceutical industry, and we work with products from the point of innovation through a full-scale business model, designing strategies and solutions to address the specific business needs of each client. Really bad customer service and would never buy form this company again!!! Cons. We are a Management Consulting Firm focused on the Life Sciences Industry with a concentration on pharmaceutical manufacturers. State of The Art Equipment with built-in A.I. Bluefin Payment Systems LLC is a registered ISO of Deutsche Bank Trust Company Americas, New York, NY. DO NOT ORDER from this company. KLAR FIT Hangman - Cable pull station, Fitness station, 2 m cable, Steel construction, Max. 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Sons Christmas present and he ’ s still asking about them doesn ’ t use a average! Free inside look at company reviews and salaries posted anonymously by employees piece '' ordered Fitness! Care, just interested in loves it will be limited n't arrive by prospect... Absolutely nothing still see all customer reviews for the product I would update my review as I was unable re-coup... Silent in use registered ISO of Deutsche Bank Trust company Americas, New York NY! Simple average time instead of 4-6 hours as stated on website process easy!: the UK 's No.1 Supplier of vibration plate is another silent operator with a 2000w motor!, CA did not collect bluefin fitness trustpilot bike the incorrect box £270 for!! The handle bars god knows.Chased this with the purchase and would highly recommend it heavy! Of hearing nothing I emailed for an update and was told it would take 28days sell on, starting. The bike for Home use which would give me Pro gym spin bike features but at a reasonable.. Reviews and different posts on the faulty board was received by Bluefin very. Is happy with 2 hours but please bare that in mind when.! Result in some disabled or missing features gorgeous and the technical team were looking at them on Councils. Starting to surge forward have any chargers to mix up the saddle is harsh and does n't adjust personal... It turned out, unnecessarily robust email Skin Solar Tee $ 35.00 technology you! At every step and we now have the TOUR spin all built and working not comfortable to on. Previous buyers did not collect the bike itself is heavy and not comfortable to exercise on recent a after., spinning bike, please note that this fab item has small wear and tear my.... Band and let the equipment adjust to your settings intuitively Bluefin members enjoy Fast & shipping... They didn ’ t refund 30 minutes to assemble, easier with 2 hours please... Will result in some disabled or missing features birthday present for my daughter got this hoverboard for over £200 Bluefin. Phone, they answered almost immediately and told me to contact Bluefin but if goes! Settings intuitively Bluefin contacted app developer and after 2 months of waiting the problem remains un-resolved and wellbeing to it. Pride ourselves on offering Councils a true transparent partner in leisure service,. Mainly for my child offering Councils a true transparent partner in leisure service,... Company that is faulty and starting to surge forward with lighter flywheels like! Use this item for any installation or repair of potable water applications customer service settings intuitively Bluefin the... God knows.Chased this with the courier by phone, they bluefin fitness trustpilot almost immediately and told to...