Keep a distance of at least 3 feet from anyone who shows signs of cold, cough or fever. MakeMyTrip is a Travel & Tourism company and has headquarters in Gurugram, Haryana, India. We understand this is a difficult time for travellers and we want to support them during this period of uncertainty," Saujanya Shrivastava, Chief Business Officer, MakeMyTrip said in a statement. Fare difference will apply, subject to availability. You can use it to make a booking within 1 year from date of issuance (for the same passenger). You can reschedule your travel, without any date-change charges, for Korean Air international bookings with initial booking date on or before 12. Only fare difference will apply. If you wish to cancel your booking, you are eligible for a credit voucher of the same value of your ticket. Applicable for tickets issued on or before 31st May 2020, with impacted travel dates between 1st March 2020 and 31st September 2020. SOCIAL MEDIA. You can reschedule your booking without any date-change charges. If I reschedule my flight myself there is date change charges will be levied on me when its not my fault.I want you to reschedule my parent’s flight to 13 dec 2020.kindly help me out and arrange a call back. You can cancel your flight and keep your booking open to book future travel without reissuance charges (fare in difference, if any, will apply, at the time of reissuance). I already have my flights booked. The MakeMyTrip help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Ticket revalidation permitted. Plan your Business travel, company offsite or flights & Hotels for corporate traveler with GST compliant invoice. Always cover your mouth with a cloth or the insides of your elbows while coughing or sneezing. PLEASE NOTE: If you wish to cancel your booking of the operational flight with initial travel date on or after 16th March 2020, cancellation charges will apply, and you will be eligible for a refund in the form of a travel voucher. Unfortunately we have had to disappoint them and say that we don't know of one yet. guidelines in place, especially at airports and points of entry to prevent further spread of the disease. If you cancel your booking, you are eligible for a refund without any cancellation penalty, during the validity period of the ticket. BLR-HYD Date Change Charges Type Condition Airline Makemytrip Adult After departure Non-Changeable 0 hrs - 2 hrs Non-Changeable 2 hrs - 4 days 3000 300 4 days - 365 days 2500 300 24x7 CUSTOMER SUPPORT MakeMyTrip Support Tel [protected] (India toll free) +[protected] (India) Web https://supportz.makemytrip.com Airline Support SPICE JET [protected] Refund of air fare during the lockdown period, suspending Domestic and International flight operations: you are eligible for full refund without levying any cancellation charges for all bookings made and payment received during the lockdown period from 25, Cancellation charges also stand waived-off, for flights cancelled between 15. Changes to Origin / Destination are permitted and subject to additional collection for the new itinerary. Later i tried to change the date to 5th july(i am okay to travel on 2nd, 3rd, 4th, 6th july anyday). Why for PNR. Full amount, except ZERO cancellation charge, will be refunded to customer's account. Login to view any of your bookings you need help with. Cancellation Policy: If you wish to cancel a flight that is operational, cancellation charges will apply as per the cancellation policy shared at the time of booking. You are eligible for a full refund, if the flight is cancelled by the airline. up to contain the spread of infection. Please locate the airline you are booked on in the section below, and check if your booking is eligible for a full refund on cancellation, or a date change without penalty. I have cash in my wallet.my name is romiyo and mail id is *****@***.com. However, no differential fare refund will be permitted in case new ticket fare is lower than the existing ticket fare. No reissuance charges to be levied. You are eligible for a travel voucher, upon cancellation. You can reschedule your booking for initial booking date on or before till 31, Time limit: At least 72 hours before departure. Ticket must be reissued and the new departure date must be within the validity of the original ticket. Maintain good respiratory hygiene and avoid touching your mouth, nose and eyes. Only fare difference will apply. Complaint Status [Oct 12, 2020] MakeMyTrip India customer support has been notified about the posted complaint. Only fare difference will apply. If you develop respiratory symptoms, seek medical help immediately without delay. A. If your initial travel date is between 15th April 2020 and 17th May 2020, your ticket amount will be automatically maintained in a credit shell, for your future travel. Fare difference will apply. For International Hotels: 0124 4859669/0124 5045111 (Charges Apply) For International and Domestic Holidays: 0124 4859669/0124 5045111 (Charges Apply) Applicable for travel on: Delta/Delta Connection/DL-coded KLM-operated/KLM-coded DL-operated/AF-coded DL-operated/DL-coded AF-operated flights. You can apply for a refund within the validity period of the tickets, without any penalty charges. Precaution will help, panic won’t. For rescheduling your bookings, date-change fees will be waived off. Though we are updating the same here, given the ever-evolving situation, we request you to please check the policies with the airline too, before making any changes to your travel plans. This ticket will then be accepted at face / residual value as payment for a new ticket for any date/flight. Applicable for to/from Wuhan (including transit flights), with initial booking date on or before 31st January 2020, for initial travel date between 1st January 2020 and 29th March 2020. All tickets irrespective of their date of purchase to be considered valid till 31. Cancellation Policy (applicable on both refundable and non-refundable fares): Applicable for tickets with initial scheduled departure till 31st May 2020 with the following conditions: PLEASE NOTE: FULL REFUND APPLICABLE FOR ALL INTERNATIONAL FLIGHTS CANCELLED BY THE AIRLINE. For your travel between these dates, your ticket amount will be maintained in a credit shell, which you can use to make a new booking, for travel till 28th February 2021 (for the same passenger). MakeMyTrip doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action. Amendment Policy: If the flight is cancelled, one free date change, flight change or sector change is allowed. Refund will be as per fare rules in case customer wish to cancel. You are eligible for a full refund, if the flight is cancelled by the airline. You can use it to make a booking within 1 year from date of issuance (for the same passenger). Submit your complaint or review on MakeMyTrip India customer care. Applicable on tickets with initial booking date on or before 3oth September 2020, with at least one coupon with scheduled EK departure on or before 31st March 2021: Applicable on tickets with initial booking date on or after 01st October 2020, with at least one coupon with scheduled EK departure on or before 31st March 2021: Applicable for those whose flights have been cancelled by the airline, as well as those whose origin/destination has travel restrictions imposed due COVID-19, with initial booking date till 16th April 2020 , and initial travel date on or before 30th June 2020. From Italy 89 20 10 Toll number. MakeMyTrip reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or … If you wish to cancel your booking, you are eligible for a free date-change. Applicable for China Southern flights operating between Mainland China and Schengen countries, with initial travel date between 2nd February 2020 and 10th June 2020, Applicable for China Southern flights operating to/from China, with initial travel date between 2nd February 2020 and 10th June 2020. Route Eligibility: All international routes. You are eligible for a full refund, if at least one flight has been cancelled by the airline. Redemption of voucher must be completed within 12 months of the date of issuance. from infection while travelling by following this basic tips: For more details and updates, please refer to the official WHO guidelines. Save with mobile-exclusive deals & earn reward bonus on your bookings. Like many smaller businesses, MakeMyTrip has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Avoid consuming raw or undercooked meat and eggs. If you would like to make a booking/enquiry on the phone, please contact our 24x7 Customer Support service. Step 3: Login by entering your email id or mobile number. For rescheduling your bookings, route/date-change fees will be waived off, for tickets with initial booking date before 10. Change: One FREE Change (Date/Flight/Routing/Booking Code) will be allowed. Logon to support.makemytrip.com and process the cancellation. For operational flights, cancellation rules will apply. How to change the date of flight booking on MakeMyTrip? For tickets with initial booking date between 25. PLEASE NOTE: We are closely working with our airline and hotel partners for lenient customer policies on date change, cancellations and waivers. Applicable for those with initial travel dates from 7th March 2020 to 30th June 2020: PLEASE NOTE: All flights from India, are cancelled till 31st July 2020. To support the cause, please share any useful information that you find here with friends and family. Ticket to be reissued on/before 31, If new travel originates January 1, 2021 through December 31, 2022, rebook permitted in same class of service as originally ticketed. For changes to a new travel date beyond 31, Passengers holding tickets for Travel dates between 25th-31st May 2020, and the flight got cancelled, will be eligible for refund subject to the tickets being purchased post 22. Initial Travel Date: Before 17th May 2020, New Travel Dates: Within 1 year from the date of issuance. For Malindo Air tickets that involve confirmed travel to/from India to Malaysia, Thailand, Singapore, Indonesia, Vietnam, you can reschedule your travel, given below conditions: The government authorities have proactively put appropriate checks and Cancellation Policy: : Full refund will be permitted if the flight is cancelled by the airlines within 14 days of departure from the travel date. ], a. MU/781 tickets (including mileage award tickets) booked on or before 28, Applicable for tickets booked on or before 28. In case you want to claim refund, normal airline penalty will apply. For passengers holding Air India Documents (098) and have/had their flights cancelled or were not allowed to travel on the flight, owing to changed entry restrictions due COVID-19 from 15th March 20 onwards till 24th August 2020: Amendment Policy: Reschedule your travel for any future date without any penalty charges. Sharing is what powers GetHuman's free customer service contact information and tools. All flights are cancelled from ** to ** of April. Refund in terms of cash/credit card not permitted. It has a revenue of $10M. If you wish to cancel your booking, fare rules will apply. Customers like you are looking for help online for a large array of reasons, ie Find My Reservation. I Tried calling makemytrip customer care, and GoAir Customer Care several times, tried twitter and facebook to contact also but no response. Rerouting also permitted with an exception: German domestic tickets may not be changed into international tickets and vice versa. Simply follow the instructions to get a date change done. For passengers holding Air India Documents (098) and have/had their flights cancelled or are/were not allowed to travel on the flight, owing to changed visa restrictions due COVID-19 from 15th March 2020 onwards till 31th December 2020: [Applicable only to those sectors/scheduled flights, which are cancelled due extension of ban by DGCA on International operations ex/into India, where there is no operation either under Air Bubble or under Vande Bharat Mission. Change fee is waived off but fare difference will be charged. Hopefully, MakeMyTrip will build a web-based presence soon to address common problems and questions. Full refund may be offered in case of Visa rejection or other restriction enforced by authorities. You can also take a refund in the form of a travel voucher, valid for one year after date of issuance. You can reschedule your booking without date-change charges, with new travel date as before 31. Best Offer . For your travel between these dates, your ticket amount will be maintained in a credit shell, which you can use to make a new booking, for travel till 31st March 2021 (for the same passenger). Applicable for flights cancelled by the airline: If the new trip commences on or before 30th November 2020: If the new trip commences on or before 1st December 2020: PLEASE NOTE: All flights stand cancelled till 29th March 2020 as per the directive from Government of India of not allowing any commercial international flights to land in India. The charges for date change as claimed by British Airways is Rs. You can reschedule your travel without date-change charges, for travel till 30, New flight itinerary must be completed by 31, No penalty will be charged by the airline in case of cancellation for a refundable ticket (as per the ticket’s fare rules), valid for tickets with initial travel dates between 22, In case of non-refundable tickets with travel date between 22, In case of non-refundable tickets with travel date between 1. You can reschedule your travel, without any date change charges, for international flights with initial travel dates between 24. Passenger desiring a change in routing of the ticket may be allowed to adjust the value of the existing ticket against the new fare. We will continue to seamlessly pass on the waiver benefits to our customers, wherever applicable, and keep updating it here, as and when we receive them. The goodwill policy also applies to passengers who have been a no-show on their originally booked flight. No refunds are permitted by the airline, at the moment. Free Registration Complimentary Meals 100% GST … Also, for tickets booked till 30th September 2020, you can make date changes without any date-change charges. MakeMyTrip.com (MMT) Customer Care Number- 1800 102 8747 MakeMyTrip.com (MMT) Customer Care Number for Bus Service User’s- 1800 103 8765. Refund and no-show charges will be applicable as per fare rules. The Company provides online travel services which include domestic and international holiday packages, Flight bookings, Hotel reservations, Bus, Train bookings etc. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. Refund will be applicable as per the fare rules. You are eligible for a refund, only as per the fare rules, subject to a refund fee, if the flights are operating which you wish to cancel. Time limit: Before 14 days before departure. New travel date: Till 24 months from the date you cancel your booking. Date change charges & fare difference is waived off. MOMBASA/KISUMU). Step 1: Please enter your information below. You are eligible for a full refund, wherever the flight is not operational. PLEASE NOTE: Scheduled operations between 15th March 2020 and 30th June 2020 have been cancelled. Please locate the Airline you are booked on in the section below and check if your booking is eligible for a If you are planning to travel over the next few days or weeks, please If new travel originates February 25, 2020 through December 31, 2020, book in same class if available. India customer care, and can be utilized in next 365 days, flight change will be allowed 4. In advance to avoid no-show also but no response ( other than lower or same class is not operational till. Shows signs of cold, cough or fever along with difference of in. Of infection departure date must be completed within 12 months of the ticket of that. 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