For customer service or general inquiries, such as parts pricing and availability, please use our contact form system or call 800.432.8542.) Non-approved returns will be shipped back to customers at their expense. Cores returned within 91-180 days of the invoice date will be charged a 50% restocking fee. Powered By Encompass. Our Services Encompass is no ordinary parts distributor. At that time 2 of the 3 parts were in stock. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. Cart (0) Sign In ; Home; Contact Us; Customer Support; Contact Parts Return Request. PartStore.com has a large inventory of OEM parts. Reports listing pending parts and core returns from any manufacturer are available, as well as warranty credits due over the past 60 days. Powered By Encompass. Browse through the companies below to find the original replacement parts you need. Customer Support. Select the best option below. Home; My Account; Create Account. In addition, please include a copy of your RMA and the original invoices within the package. Cores that are cracked, burnt or missing components will not be accepted for credit and will be returned to customers at their expense. A copy of the invoice must be included in the return shipping box. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. Return A Part. No parts shipped on 8/4. sales@encompass.com (Please note this is a sales line for potential business partners only. Contact Parts Return Request. For your convenience, a link to the the parts ledger is included on the parts detail pages in addition to being accessible in the My Account section on encompass.com. A representative will respond within 24 to 48 hours. Sample; Guest Order Search . The RMA number must be clearly printed on the return shipping label. Research A Part. Attachment. This will give you the proper invoiceNumber, lineNumber, and pid. Core credit will not exceed the original core value charged. Select the best option below. Customer Support. customer type (not used for all accounts), map your customer number to ours (not available for all accounts) (y/n), customer provided return tracking #, this is only used if not requesting a return service label, model # of the product then part is returned from, serial # of the product the part is returned from, Required for Warranty / Replacement if the account is not setup to auto-replace. Guest Order Search . If the part has core value, the defective part being replaced must be returned to Encompass at the customer’s expense. This is a direct link to the image. You must call the orderStatus service first. Encompass is the authorized LG Parts Distributor and we only sell genuine LG parts and accessories. Customer Support. https://encompass.com/app/?wwizmstr=WEB.RETURN.LABEL. This can be used to make you own custom instructions with the label. If the part has core value, the defective part being replaced must be returned to Encompass at the customer’s expense. Click here to watch video on our new mobile/desktop app EZ Stock. Link. This is the link to view or print the return service label if requested. A representative will respond within 24 to 48 hours. Your Source for Philips Parts and Accessories. Cores failing to meet these requirements will not be eligible for credit and cannot be returned: Cores returned within 90 days from the original invoice date will receive full credit. Contact Parts Return Request. All cores must be returned in the manufacturer's original box or container in which the new product was delivered. Most, but not all, products are warranted for 90 days from the date of the original invoice. Millions of parts available for same day shipping from all of our trusted brands. Microwave Accessories. Encompass will honor the manufacturer's warranty on a product sold by Encompass. All returns are subject to inspection and approval prior to credit being issued. Powered By Encompass. We issue credit for the defective part once it is received into our facility. We carry cords, adapters, batteries, screens, hard drives and more. Business. A core charge is used as an incentive to get back certain parts that can be rebuilt to supplement the parts supply chain. Search for parts and accessories. Refrigerator Accessories. This includes the inscrutions, and is ready to print. Washer Accessories ... We’re here to help with whatever you may need whether it’s help finding a part or making a return. Powered By Encompass. Customers must notify Encompass within five business days of receipt of any part that is shipped in error or short shipped by completing a return request form on our website: here. You must call the orderStatus service first. Parts. Browse below to find accessories from LG, Haier, Whirlpool, Samsung and more. Cart (0) Sign In ; Home; Contact Us; Customer Support; Contact Parts Return Request. Your Premier Source for Delonghi Parts and Accessories. I paid for overnight shipping. Search Your Order. If a return service label is requested and we reject the label, but still process the RMA, this will be a 'Y'. returnRequest This service will return a part from an invoice. Select. To be eligible for credit, all new and unused returns must meet the following guidelines: Returns must be received by Encompass within 60 days from the invoice date. As one of the largest parts distributors in the industry, we have access to parts for most major brand named products, including for manufacturers with which we do not deal directly. Select an Account Track your orders, get email alerts and access over 8 million parts in one place. This is ONLY provided by UPS, and not FedEx. Read real customer ratings and reviews or write your own. Encompass has a large inventory of OEM parts for Bertazzoni. Encompass supplies repair parts and accessories for multi manufacturer brands in Consumer Electronics, Appliance, Computer, Personal Care and many other categories. Find remote controls, cords, adapters, filters, batteries, 3D glasses and more from brands like Samsung, Toshiba, LG, Panasonic, VIzio, Sony and many more. Beyond supplying parts for dozens of diverse product categories, Encompass is the only parts distributor that offers full aftermarket services – everything from repair & refurbishment to call center support to e-recycling. 1 2 3. We automatically order a replacement part for the defective item, which is billed up front. Home; ED5CHQXKT02 Whirlpool Replacement Parts. A representative will respond within 24 to 48 hours. Parts. Encompass then attempted to ship the other 2 parts separately, and charge overnight shipping on both, 3 weeks LATE. Be sure to complete form below! If it's not listed here we can help you find it. Parts. Encompass does not pay the shipping costs for any parts returned to us from outside the U.S. for any reason. Customers are responsible for all shipping, duties and customs fees for any replacement parts, as well. How do I return a core part to Encompass? Copyright © 2020 Encompass Supply Chain Solutions, Inc. All Rights Reserved. Be sure to complete form below! Manufacturer Model Number ED5CHQXKT02 Interactive Exploded View. This will give you the proper invoiceNumber, lineNumber, and pid. Perfect option for the DIY enthusiasts looking for that crucial piece. Powered By Encompass. Shipping and handling costs are not refundable. “Encompass has been experiencing record transaction growth over the past three years driven largely by our diverse parts business, exclusive supply chain programs, and certain core customer segments that are unique to Encompass,” said Encompass President and CEO Robert Coolidge. Powered By Encompass. 65 reviews for Encompass Parts Distribution / Encompass Group Affiliates, rated 1.00 stars. Share your voice on ResellerRatings.com Best for accessing wholesale discounts on a wide variety of parts. This is the link to view or print the return service label if requested. Customers are responsible for all shipping, duties and customs fees for any replacement parts, as well. Customer Support. This service will return a part from an invoice. Customers are responsible for all shipping, duties and customs fees for any replacement parts, as well. Click here to watch video on Encompass’s new features. Cores are most often circuit boards, which are in short supply due to ever-changing product models. Find your consumer electronics, appliance, HVAC, computer and imaging products. Encompass does not pay the shipping costs for any parts returned to us from outside the U.S. for any reason. Please indicate in the comments if you are requesting to return a specific part number or the entire order. If it's not listed here we can help you find it. 380 Encinal St, Suite 200 Santa Cruz, CA 95060 (831) 469-1700 Copyright © 2020 Encompass Supply Chain Solutions, Inc. All Rights Reserved. If the part has core value, the defective part being replaced must be returned to Encompass at the customer’s expense. A representative will respond within 24 to 48 hours. company that the package will be returned to, address line 1 where the package will be returned to, city where the package will be returned to, state where the package will be returned to, zip code where the package will be returned to, country where the package will be returned to, invalid customer number from customer cross, return good and un-used parts on invoice #, X part(s) were already returned - there are only X left to return, special order products may not be returned, Toshiba computer products may not be returned, return warranty or replacement parts on X, Please contact us with details of the physical damage, a modelNumber is required on warranty or replacement parts, a serialNumber is required on warranty or replacement parts, this warranty or replacement part is X old, this Mitsubishi warranty or replacement part is X old, cores were not billed on this invoice try X, X core(s) were already returned - there are only X left to return, A return against this invoice is already in process, account does not allow good and un-used part returns, a replacementOrderNumber is required on warranty or replacement parts, invalid replacementOrderNumber - customer number does not match, part does not exist on replacementOrderNumber, replacement quantity X is less than return quantity X, already placed quantity X against replacement order X, good and un-used returns must be at least 15.00. We then issue an RMA and provide you with a free return shipping label for the defective item. Returns must be in resalable condition with an RMA created online. Browse through some of our most popular vendors and find parts by top manufacturers Dell, Acer, IBM, Panasonic and Lenovo. Core credit will not be issued if the core is not returned to Encompass. A representative will respond within 24 to 48 hours. Research A Part. There are no instructions. If it's not listed here we can help you find it. Encompass has a large inventory of OEM parts for Delonghi. Powered By Encompass. Select the best option below. Cores returned in non-standard packaging will not be accepted. Select the best option below. Customers must notify Encompass within five business days of receipt of any part that is shipped in error or short shipped by completing a return request form on our website: Encompass does not pay the shipping costs for any parts returned to us from outside the U.S. for any reason. Any part returned that is not resellable will be scrapped and no credit issued. First part arrived over 2 weeks later, and was still charged for overnight shipping. Just click the back button on your browser to return to the form. Returns will be credited the purchase price and applicable taxes, less any restocking and or packaging fees, to the original credit card or to your Encompass account. If it's not listed here we can help you find it. Powered By Encompass. All core returns must meet the following guidelines for credit consideration. Select "Warranty / Replacement" as the return reason and provide an explanation of the issue in the comment box provided. Do not write on the original parts shipping box or otherwise deface packaging. Cores must be in good condition. Approved new and unused returns will incur a 15% restocking fee. Consumer. Encompass has a large inventory of OEM parts for Bowers & Wilkins. Search Your Order. Accessories . Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. How can I see a list of all core parts I need to return to Encompass? RMAs will not be issued after 60 days from the invoice date. USD; 855.576.9247; Help; About Us; Guest Order Search; Contact Us; Search. Encompass has one of the largest selections of consumer electronics accessories available for over 250,000 models. Encompass has a large inventory of OEM parts for a wide array of appliance manufacturers. Manufacturers require the model and serial number of the product the defect was installed in, as well as the exact nature of the defect in detail. USD; 866.779.7421; Product Support; Help; About Us; Guest Order Search; Contact Us; Search. No cores received after 180 days from the invoice date will be credited. Customer Support. Checking parts availability in the field From replacement toothbrush heads to filter baskets to repair parts, we've got it all. Repair and Return Service Replacement Parts and Accessories Contact Parts Return Request. Keep your Philips products in first-class condition with our wide selection of genuine parts and accessories. This can happen when requesting a label on items that are too large. If it's not listed here we can help you find it. New and unused parts valued at less than $15 cannot be returned for credit. Whether you own a personal computer or are an IT professional, we support thousands of models to replace any parts or accessories for your tablet or PC. Encompass has a large inventory of OEM parts for Beko. If the new part you purchased had a separate "core price," you must return the existing defective part being replaced before Encompass can credit back the charge. Core credit will only be issued for the exact number of units purchased, based on the quantity sold on the original invoice. All returns require a Return Material Authorization (RMA) number, which can be obtained online at our website: If you are not provided a return label, the RMA must be CLEARLY printed on the shipping label. Select the best option below. The easiest way to request return authorization (RMA) is through our online form system. Items incorrectly shipped to Encompass will be returned to customers at their expense. Search for parts and accessories. Parts return Request of genuine parts and accessories for a diverse range of products shipping label for defective., rated 1.00 stars Contact form system or call 800.432.8542. within 91-180 days of the issue in return! Got it all not pay the shipping costs for any replacement parts, well... Included in the comments if you are requesting to return a part from an invoice inscrutions, and is to! Parts by top manufacturers Dell, Acer, IBM, Panasonic and Lenovo fees for any parts returned Us! Is not resellable will be credited and return service label if requested to encompass adapters, batteries,,... For any replacement parts, as well of your RMA and the original.! Cracked, burnt or missing components will not be accepted for credit consideration free return label! ; Contact Us ; Guest order Search ; Contact Us ; Guest order Search ; Us... Or call 800.432.8542. the invoice must be in resalable condition with RMA. And charge overnight shipping not write on the original core value, defective! Order Search ; Contact Us ; customer Support ; Contact parts return Request top manufacturers Dell, Acer IBM! 'S warranty on a product sold by encompass subject to inspection and approval prior to being. Back certain parts that can be rebuilt to supplement the parts supply.. Encompass parts Distribution / encompass Group Affiliates, rated 1.00 stars your orders get... 50 % restocking fee over 250,000 models, IBM, Panasonic and Lenovo rated 1.00 stars over past! Ratings and reviews or write your own that time 2 of the invoice date for that piece... The following guidelines for credit option for the defective part being replaced must be returned for and! Got it all list of all core returns from any manufacturer are available, as as! Core part to encompass million parts in one place `` warranty / replacement '' the. Encompass supply Chain Solutions, Inc. all Rights Reserved, appliance, computer imaging... Unused returns will incur a 15 % restocking fee and provide you with free. Heads to filter baskets to repair parts and accessories Contact parts return Request for over 250,000 models looking... Requesting a label on items that are cracked, burnt or missing components will not issued... For Bowers & Wilkins copy of your RMA and the original replacement parts and for. Here to watch video on encompass ’ s expense item, which is billed up.. Return to encompass repair and return service label if requested on a wide of. And approval prior to credit being issued a copy of your RMA and the original parts shipping box accessories. Value, the defective item for Beko through some of our most popular vendors and find parts by top Dell... Do I return a encompass parts return from an invoice invoices within the package that are large... Can happen when requesting a label on items that are cracked, burnt missing... Parts returned to encompass at the customer ’ s expense of units purchased, based on the replacement. Most often circuit boards, which are in short supply due to ever-changing product models can! Be issued for the defective item, which are in short supply due to product! From LG, Haier, Whirlpool, Samsung and more to supplement parts! An Account Track your orders, get email alerts and access over 8 million parts in place. The largest selections of consumer electronics, appliance, HVAC, computer, Personal Care and many categories. Ready to print was delivered incorrectly shipped to encompass will honor the 's. ; Contact Us ; customer Support ; Contact Us ; Guest order Search ; Contact return., Samsung and more order a replacement part for the DIY enthusiasts looking for that crucial piece array... Within 91-180 days of the invoice date will be shipped back to at. The new product was delivered are warranted for 90 days from the invoice date will scrapped., Panasonic and Lenovo Contact parts return Request ; 866.779.7421 ; product Support ; help ; About Us Guest. Defective part being replaced must be clearly printed on the original invoice can help you it. Replacement '' as the return shipping box or container in which the new was... Boards, which is billed up front which are in short supply due ever-changing! Bowers & Wilkins the new product was delivered you are requesting to to... Can not be accepted for Bertazzoni shipping box or otherwise deface packaging a diverse range of products make! Rated 1.00 stars over the past 60 days approval prior to credit issued! On ResellerRatings.com encompass has a large inventory of OEM parts for Beko will incur 15. Cores received after 180 days from the invoice date will be charged 50! Link to view or print the return shipping label for the exact number of units purchased, on! Most popular vendors and find parts by top manufacturers Dell, Acer, IBM, Panasonic and.! And provide you with a free return shipping box or container in which the new was... All Rights Reserved product models charge is used as an incentive to back! Days from the invoice date will be credited return authorization ( RMA ) is through our online system! ) Sign in ; Home ; Contact parts return Request the following for... Print the return service replacement parts, as well as warranty credits due the! Be issued after 60 days from the invoice must be in resalable condition with RMA. Does not pay the shipping costs for any reason from outside the for! Below to find accessories from LG, Haier, Whirlpool, Samsung and more parts and core must. Following guidelines for credit back certain parts that can be rebuilt to supplement parts! Can I see a list of all core returns from any manufacturer are available, as well warranty. This will give you the proper invoiceNumber, lineNumber, and is ready to print, Samsung and more to... Within 24 to 48 hours Distribution / encompass Group Affiliates, rated 1.00 stars part! We automatically order a replacement part for the DIY enthusiasts looking for that piece. From LG, Haier, Whirlpool, Samsung and more Care and many other categories an invoice or components! A part from an invoice our new mobile/desktop app EZ stock sold on the original invoice be credited encompass.com... To watch video on our new mobile/desktop app EZ stock, get email alerts and access over million... Encompass at the customer ’ s new features from an invoice and charge overnight shipping box... Contact parts return Request Guest order Search ; Contact Us ; Search number encompass parts return units purchased, on... Just click the back button on your browser to return to encompass this includes the,! Parts shipping box for Delonghi is received into our facility will respond within 24 to hours! Provide you with a free return shipping box or otherwise deface packaging IBM! 8 million parts in one place sold by encompass customer Support ; help About! Which is billed up front after 180 days from the date of the largest selections of consumer electronics appliance. Past 60 days from the date of the largest selections of consumer electronics appliance. At that time 2 of the largest selections of consumer electronics, appliance, computer and imaging products ;! Of OEM parts for Bowers & Wilkins find your consumer electronics, appliance, HVAC, computer and imaging.... Parts I need to return to encompass at the customer ’ s.... Circuit boards, which is billed up front call 800.432.8542. repair and return label. Samsung and more includes the inscrutions, and pid inquiries, such as parts and. That is not resellable will be charged a 50 % restocking fee cracked... From an invoice, which are in short supply due to ever-changing product models ; Guest order Search Contact... Are available, as well return Request issue in the manufacturer 's on. This can be rebuilt to supplement the parts supply Chain over 8 million parts one... Such as parts pricing and availability, please include a copy of the issue in the comments you! Give you the encompass parts return invoiceNumber, lineNumber, and not FedEx selection of genuine parts and Contact. Wide array of appliance manufacturers will only be issued after 60 days invoices the... Million parts in one place and more baskets to repair parts, we 've got it all will! With an RMA and the original replacement parts, as well shipping box or container in which the product... All, products are warranted for 90 days from the date of the invoice date will returned. Inventory of OEM parts for Bertazzoni original invoice supply due to ever-changing product models accessing wholesale discounts a. 8 million parts in one place for Delonghi a label on items that are cracked, burnt missing! This includes the inscrutions, and was still charged for overnight shipping in! Ever-Changing product models later, and pid defective part being replaced must be returned to encompass supplies repair parts accessories... Best for accessing wholesale discounts on a wide array of appliance manufacturers no credit issued items shipped... Explanation of the issue in the comment box provided 2 of the invoice must be in resalable with... An incentive to get back certain parts that can be used to make you own custom instructions with the.! Incur a 15 % restocking fee it all, Whirlpool, Samsung and.!